Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Netchex Reviews & Ratings
    330 Ratings
    Company Website
  • Journyx Reviews & Ratings
    174 Ratings
    Company Website
  • Connecteam Reviews & Ratings
    3,625 Ratings
    Company Website
  • Resource Guru Reviews & Ratings
    934 Ratings
    Company Website
  • Planfix Reviews & Ratings
    57 Ratings
    Company Website
  • TripMaster Reviews & Ratings
    112 Ratings
    Company Website
  • TimeControl Reviews & Ratings
    1 Rating
    Company Website
  • G-P Reviews & Ratings
    683 Ratings
    Company Website
  • When I Work Reviews & Ratings
    1,570 Ratings
    Company Website
  • Appenate Reviews & Ratings
    27 Ratings
    Company Website

What is iOSoft HRMS?

iOSoft HRMS stands out as a leading HR Management solution in Kenya. This cloud-based platform revolutionizes the human resources departments of organizations by eliminating the need for paper-based processes. It caters to both emerging startups and established enterprises across Kenya and East Africa, specifically tailored to address local HR challenges. We firmly believe that this innovative software empowers expanding businesses to transition seamlessly from traditional spreadsheets to a dynamic Human Resource Management System that evolves with their requirements. Designed to simplify personnel management, this HR software provides comprehensive tools for planning and monitoring various leave types, generating detailed reports, accessing complete employee profiles, tracking attendance and key performance indicators, managing projects, processing payroll, and much more. Additionally, its robust notifications and alerts feature ensures that users remain updated on important events and deadlines, enhancing overall organizational efficiency. Overall, iOSoft HRMS is an essential tool for any business aiming to streamline its HR operations and improve its workforce management.

What is Expertflow Contact Center?

Enable your sales and support teams to function from any location while assisting clients via voice or chat, thus removing the need for conventional infrastructures such as servers or telephones. Our contact center software employs a flexible monthly pay-per-use pricing structure, facilitating scalability according to your needs. We utilize cloud services from leading providers across Europe, the Middle East, and South Africa, and enhance our offerings with additional local points of presence and numbers through collaborations in Morocco, Egypt, Pakistan, India, Kenya, Nigeria, and South Africa. This approach distinguishes us from other cloud solutions, as it ensures that your customers will not experience latency issues that typically arise from long-distance server connections in the UK or the US. Should international fiber connections to Europe or the US face disruptions, our local points of presence will guarantee continuous service, thus maintaining impeccable customer support. With our cloud-based solution, you are not required to invest in server installations or phone purchases; a simple web browser is all that is needed to commence operations. This level of convenience fosters smooth transitions and provides the flexibility necessary to effectively manage customer interactions, ultimately enhancing the overall customer experience. In this way, your teams can focus on what truly matters: delivering exceptional service.

Media

Media

Integrations Supported

Azure Text to Speech
Dialogflow
IBM Watson
Microsoft Dynamics 365
Microsoft Teams
Oracle Service
Oracle Siebel CRM
PayPal
Salesforce

Integrations Supported

Azure Text to Speech
Dialogflow
IBM Watson
Microsoft Dynamics 365
Microsoft Teams
Oracle Service
Oracle Siebel CRM
PayPal
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

$710.76 USD
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

iOSoft Solutions

Date Founded

2016

Company Location

Kenya

Company Website

www.iosoftsolutions.co.ke/human-resource-management-software/

Company Facts

Organization Name

Expertflow

Date Founded

2007

Company Location

Switzerland

Company Website

www.expertflow.com/cloud-contactcenter/

Categories and Features

Human Resources

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

Categories and Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Popular Alternatives

iOSoft Smart Inventory Reviews & Ratings

iOSoft Smart Inventory

iOSoft Solutions

Popular Alternatives

iOSoft PMS Reviews & Ratings

iOSoft PMS

iOSoft Solutions
Dyalogo Reviews & Ratings

Dyalogo

Dyalogo SAS
iOSoft e-Sacco Reviews & Ratings

iOSoft e-Sacco

iOSoft Solutions
iOSoft Smart POS Reviews & Ratings

iOSoft Smart POS

iOSoft Solutions
RapportCMS Reviews & Ratings

RapportCMS

Unity4