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What is iOSoft e-Sacco?

iOSoft eSacco is a management solution for Sacco organizations that has gained popularity among various welfare, farming, and employee groups throughout East Africa. This system is designed to assist your Sacco in embracing digital transformation, enabling increased efficiency, cost reduction, and the introduction of new digital products and services for members. Numerous micro-financial institutions in East Africa have adopted our cloud banking platform to enhance their operations. iOSoft eSacco boasts a plethora of impressive features, establishing itself as the premier Sacco management tool in both Kenya and the broader East African region. It is capable of overseeing all aspects of microfinance entities, Sacco organizations, or member contribution groups. By utilizing this tool, your Sacco or digital lending business will be equipped with essential digital resources necessary for thriving in today’s tech-savvy market. Additionally, the platform is designed to streamline communication and collaboration among members, further enhancing the overall experience and effectiveness of your operations.

What is Expertflow Contact Center?

Enable your sales and support teams to function from any location while assisting clients via voice or chat, thus removing the need for conventional infrastructures such as servers or telephones. Our contact center software employs a flexible monthly pay-per-use pricing structure, facilitating scalability according to your needs. We utilize cloud services from leading providers across Europe, the Middle East, and South Africa, and enhance our offerings with additional local points of presence and numbers through collaborations in Morocco, Egypt, Pakistan, India, Kenya, Nigeria, and South Africa. This approach distinguishes us from other cloud solutions, as it ensures that your customers will not experience latency issues that typically arise from long-distance server connections in the UK or the US. Should international fiber connections to Europe or the US face disruptions, our local points of presence will guarantee continuous service, thus maintaining impeccable customer support. With our cloud-based solution, you are not required to invest in server installations or phone purchases; a simple web browser is all that is needed to commence operations. This level of convenience fosters smooth transitions and provides the flexibility necessary to effectively manage customer interactions, ultimately enhancing the overall customer experience. In this way, your teams can focus on what truly matters: delivering exceptional service.

Media

Media

Integrations Supported

SMS Gateway Center

Integrations Supported

Azure Text to Speech
Dialogflow
IBM Watson
Microsoft Dynamics 365
Microsoft Teams
Oracle Service
Oracle Siebel CRM
Salesforce

API Availability

Has API

API Availability

Pricing Information

$541.80 USD
The SACCO software is charged according to the number of members involved.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

iOSoft Solutions

Date Founded

2016

Company Location

Kenya

Company Website

www.iosoftsolutions.co.ke/sacco-management-system/

Company Facts

Organization Name

Expertflow

Date Founded

2007

Company Location

Switzerland

Company Website

www.expertflow.com/cloud-contactcenter/

Categories and Features

Loan Servicing

Accounting Management
Application Management
Auto Loans
Automatic Funds Distribution
Business Loans
Collections Management

Categories and Features

Call Center

Not specified

Contact Management

Not specified

Customer Service

Not specified

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