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What is iPlum?
iPlum offers a mobile-centric solution tailored for business professionals, providing a dedicated line equipped with calling, texting, and comprehensive phone system features accessible on your smartphone, whether for individuals or enterprises. This service functions seamlessly with your current mobile carrier, requiring no changes, and is designed for ease of use while incorporating robust enterprise-level security measures. Healthcare professionals benefit from the platform's HIPAA compliance, while those in the financial and legal sectors can ensure adherence to mobile communication regulations.
Businesses are equipped with a variety of advanced functionalities including auto-attendant services, call extensions, call recording capabilities, transcriptions, and automated text replies, ensuring prompt communication during business hours. Additionally, a centralized portal streamlines team organization and allows for management of iPlum users through different profiles and permission levels via a corporate account. With iPlum, businesses can enhance customer relations by automatically sending personalized business messages, demonstrating a commitment to customer care and effective communication. This innovative platform not only streamlines communication but also elevates the professionalism of your business interactions.
What is Dial800?
Elevate your engagement with customers by leveraging cloud-based campaign tracking, automated analytics, and real-time insights. Our all-encompassing platform simplifies the evaluation of your campaign results, enabling immediate tracking of calls and texts, while enhancing customer interactions through our cloud-driven business phone system. By linking each advertising impression to actual sales revenue, you can accurately gauge the success of both your online and offline marketing efforts. Our AI-driven speech analytics provide essential success indicators, which include content tagging and sentiment analysis, among various other functionalities. Furthermore, our scalable business phone systems are designed to adapt to the changing communication requirements of your team. With BizCloud from Dial800, you have access to fast, intuitive, and cost-effective solutions for managing calls and team communications from virtually anywhere, as you can log in effortlessly using your smartphone, desktop, or office phone. This streamlined approach to communication empowers you to ensure that every interaction is aligned with your business goals and drives meaningful results. Ultimately, embracing these innovative tools will position your organization for sustained growth and success in a competitive landscape.
Integrations Supported
Salesforce
Google Analytics
HubSpot CRM
HubSpot Customer Platform
HubSpot Sales Hub
Zendesk
Integrations Supported
Salesforce
Google Analytics
HubSpot CRM
HubSpot Customer Platform
HubSpot Sales Hub
Zendesk
API Availability
Has API
API Availability
Has API
Pricing Information
$8.99 per user per month
Free Trial Offered?
Free Version
Pricing Information
$50 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
iPlum
Date Founded
2016
Company Location
United States
Company Website
iplum.com
Company Facts
Organization Name
Dial800
Date Founded
1996
Company Location
United States
Company Website
www.dial800.com
Categories and Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Categories and Features
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement