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What is iRecall?

iRecall® has emerged as the leading platform for client communications in the veterinary industry, enabling veterinarians to extend their expertise and care beyond their practice walls to millions of pet owners and their animals. This platform offers a seamless delivery of automated, tailored, and personalized content throughout the entire customer experience via reminders, educational initiatives, and feedback surveys. The core features of iRecall® include Engage, Remind, and Review. * Engage: Pet owners are empowered to take an active role in their pets' healthcare by receiving timely education and advice, with the option to create custom marketing campaigns or utilize pre-designed templates. * Remind: A suite of straightforward text, email, and postal reminder services that ensure clients can effortlessly book, apply, or reorder services and treatments, guaranteeing that reminders reach clients every single time. * Review: Feedback surveys that quickly gather client opinions, fostering a stream of positive online reviews in real-time. With these features, iRecall® not only enhances communication but also strengthens the bond between veterinarians and pet owners.

What is Doctible?

Doctible stands out as a premier patient engagement platform that is highly regarded by healthcare providers. It effectively draws in and retains patients by offering a wide array of features including online reputation management, website oversight, two-way texting, appointment reminders, traffic alerts, smart scheduling, digital forms, patient recall systems, targeted campaigns, and a virtual waiting room. Medical professionals and their teams value the automated processes designed for gathering online reviews, as well as the intuitive tools that simplify appointment scheduling and ensure punctuality. Furthermore, the platform's comprehensive solutions contribute to a smoother experience for both patients and healthcare staff alike.

Media

Media

Integrations Supported

ChiroTouch
OrthoTrac
PracticeWorks
Sensei Cloud
WinOMS

Integrations Supported

ChiroTouch
OrthoTrac
PracticeWorks
Sensei Cloud
WinOMS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$199
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Virtual Recall

Date Founded

2012

Company Location

United Kingdom

Company Website

www.virtualrecall.com

Company Facts

Organization Name

Doctible

Date Founded

2013

Company Location

United States

Company Website

www.doctible.com

Categories and Features

Veterinary

Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Dental

Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

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