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What is iRecall?

iRecall® has emerged as the leading platform for client communications in the veterinary industry, enabling veterinarians to extend their expertise and care beyond their practice walls to millions of pet owners and their animals. This platform offers a seamless delivery of automated, tailored, and personalized content throughout the entire customer experience via reminders, educational initiatives, and feedback surveys. The core features of iRecall® include Engage, Remind, and Review. * Engage: Pet owners are empowered to take an active role in their pets' healthcare by receiving timely education and advice, with the option to create custom marketing campaigns or utilize pre-designed templates. * Remind: A suite of straightforward text, email, and postal reminder services that ensure clients can effortlessly book, apply, or reorder services and treatments, guaranteeing that reminders reach clients every single time. * Review: Feedback surveys that quickly gather client opinions, fostering a stream of positive online reviews in real-time. With these features, iRecall® not only enhances communication but also strengthens the bond between veterinarians and pet owners.

What is ePet?

ePET seamlessly integrates with your veterinary practice management software, enabling staff to make the most of their time through timely automated health and appointment reminders. In addition, the extensive range of services provided by ePET aids your efforts to maintain existing clients while also fostering loyalty, attracting new clients, and ensuring adherence to treatment plans. This platform is essential for cultivating strong client relationships, which in turn boosts loyalty, compliance, preventative care, and overall revenue. Renowned for its robust communication features, ePET distinguishes itself within the industry by offering numerous options that make client communication easier and more effective. By incorporating ePET into their operations, practices can greatly enhance their strategies for engaging clients and creating a more committed customer base. Ultimately, utilizing ePET can lead to a significant transformation in how veterinary practices interact with their clients, paving the way for long-term success.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Virtual Recall

Date Founded

2012

Company Location

United Kingdom

Company Website

www.virtualrecall.com

Company Facts

Organization Name

Patterson Veterinary

Date Founded

2011

Company Location

United States

Company Website

www.epethealthvet.com

Categories and Features

Veterinary

Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans

Categories and Features

Veterinary

Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans

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