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Ratings and Reviews 0 Ratings
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net2phoneScattered conversations cost businesses time, money, and customers. When voice, chat, video, and support tickets live in different systems, teams lose context, customers repeat themselves, and problems take longer to solve. net2phone fixes this. For 30+ years, net2phone has built AI-powered communication technology for businesses that treat customer experience as a competitive advantage. Today more than 500,000 users rely on net2phone to turn everyday conversations into retention and growth, backed by expert guidance at every step of implementation and beyond. Unite brings voice, messaging, video, and chat together in one workspace. Calls and video are recorded and transcribed automatically, sentiment analysis flags how conversations are actually going, action items get tracked without manual entry, and AI drafts the follow-up emails, so teams stop switching tabs to get work done. AI Agent takes routine work off your team's plate entirely. It answers customer questions, resolves support cases, books appointments, and processes returns across phone and chat, in more than 30 languages, and hands off to a human the moment a conversation needs one. Coach AI reviews every single voice, video, and text interaction, not a sample, so managers can see exactly how each rep and department are performing, spot coaching opportunities, and act on real call summaries and sentiment data instead of guesswork. uContact powers high-volume sales and support operations with intelligent routing, omnichannel automation, and live dashboards, keeping customer experience consistent no matter how much volume comes in. net2phone integrates with the systems you already run, includes a no-code workflow builder, and is protected by enterprise-grade security throughout, so the technology keeps delivering measurable results long after go-live.
What is iRepair Shield?
iRepair Shield is a Windows-based software application that allows users to diagnose both Android and iPhone devices via a USB connection. It performs extensive scans of Android apps to uncover potential threats such as malware, spyware, and stalkerware, while also evaluating privacy settings and encrypted backups on iPhones, as well as checking device identity, battery health, hardware status, and any activation or carrier locks. The software features four specialized modules that concentrate on detecting viruses and malware, implementing anti-spyware solutions, assessing pre-owned devices, and conducting hardware diagnostics. The results of these evaluations are presented with comprehensive explanations and can be formatted into PDF reports that are useful for repair documentation, customer transitions, or assessments for purchasing used devices. The analysis takes place directly on the Windows PC, ensuring that sensitive personal data, including photos, messages, contacts, and backups, stays secure on the device without being sent to the software provider. Users can initiate a free scan that includes checks for Android malware and stalkerware, along with basic diagnostics and device grading; however, those who choose to purchase licenses gain access to additional features such as guided threat removal, advanced iPhone privacy checks, forensic analysis, certificates, and unwatermarked reporting. Repair shops can opt for annual licenses for the various modules, enabling them to service an unlimited number of devices from a single PC, thereby enhancing their repair workflows and improving customer service. This adaptability makes iRepair Shield an indispensable resource for both everyday users and professional repair specialists. Ultimately, the software not only boosts efficiency in repair settings but also promotes safer device usage for all consumers.
What is TechSuite?
TechSuite cuts the time techs spend on routine bench work — diagnostics, cleanups, malware removal, reporting — by running automated tools and generating branded customer reports your shop can deliver alongside repairs.
For repair shops: shorter ticket-resolution time, polished client documents, standardized tech workflows. For MSPs: invoke TechSuite from your RMM (Syncro, NinjaOne, ConnectWise, Atera) to run automated periodic maintenance on managed endpoints. For multi-location chains: consistent diagnostic standards across sites.
Reacquired by its original founders in August 2025. Since then: 15+ tools rewritten, AI report summaries, dashboard redesigned. Weekly releases.
Used by 200+ shops, MSPs, and chains, including a 120-location franchise deployment. $25-$179/month per tech. 14-day free trial.
Integrations Supported
Integrations Supported
Atera
Autotask PSA
ConnectWise Automate
RepairShopr
Syncro
API Availability
API Availability
Has API
Pricing Information
€19/phone
A free Android scan is available. Per-phone checks are €19 for Basic, €39 for Privacy, and €69 for Forensic. Shop licenses are €199 per year per module or €499 per year for all four modules.
Free Version
Pricing Information
$25.00/month
Free Trial Offered?
Supported Platforms
Windows
On-Prem
Supported Platforms
SaaS
Windows
Customer Service / Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Documentation Hub
Webinars
Company Facts
Organization Name
iRepair Rimini
Date Founded
2013
Company Location
Italy
Company Website
i-repair.it/irepair-shield/
Company Facts
Organization Name
RepairTech
Date Founded
2011
Company Location
United States
Company Website
www.repairtechsolutions.com
Categories and Features
Anti-Spyware
Not specified
Categories and Features
IT Service
Incident Management
Ticket Management
ITSM
Asset Tracking
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management