Cloudbeds
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Ratings and Reviews 2 Ratings
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What is iRewards?
All the essential elements to generate demand, build lasting customer relationships, and improve direct bookings are readily available to you. With strong integration across various channels, a detailed guest profile captures information from property management systems, social media, and loyalty marketing, providing insights into guest preferences and requirements that enable personalized services. This approach ensures meaningful interactions with guests at every stage of their journey, from the initial accommodation search to their arrival, during their stay, and even post-departure. At GHS, we empower hotels with innovative tools to harness new business prospects in an increasingly digital and interconnected environment. Our emphasis is on providing state-of-the-art digital solutions for the hospitality industry, designed to enhance direct business and maximize profits through effective CRM and loyalty marketing strategies. The ongoing success of our iRewards program has inspired us to create additional offerings that respond to the rapidly changing needs of the sector, helping our clients maintain a competitive edge. By keeping a close watch on market dynamics, we are committed to continuously advancing our innovations and improving the overall guest experience. Moreover, our dedication to excellence drives us to explore new technologies that can further elevate service standards in the hospitality field.
What is Cloudbeds?
Cloudbeds is a next-generation hospitality management platform that reimagines property operations with intelligence, automation, and scalability. By unifying property management, payments, distribution, marketing, and guest experience under one system, it eliminates fragmented software and manual workflows. Its flagship Signals AI model processes over four billion data points per hour, offering causal intelligence and up to 95% forecasting accuracy for revenue and occupancy trends. From front-desk management to multi-property operations, Cloudbeds enables hoteliers to streamline tasks, cut training time by 88%, and reduce manual processes by up to 80%. With seamless integrations across 350+ partners and APIs, users can connect preferred tools, CRMs, and analytics systems without losing simplicity. The platform supports every hospitality segment—hotels, hostels, vacation rentals, and boutique inns—allowing businesses of all sizes to compete effectively in a data-driven marketplace. Advanced features like channel management, digital marketing automation, and guest communication ensure end-to-end visibility and stronger guest engagement. Cloudbeds also emphasizes education and partnership, offering global support, onboarding services, and professional training through Cloudbeds University. Its robust analytics dashboards and board-ready reports help revenue managers and executives make evidence-based decisions. Altogether, Cloudbeds transforms a traditional PMS into an intelligent growth engine that empowers hoteliers to operate efficiently, innovate confidently, and deliver unforgettable guest experiences.
Integrations Supported
4SUITES
Adobe Acrobat Sign
Alchemer
Breezeway
Canary Digital Tipping
Capsule
Dropbox Sign
Expedia
Gmail
Google Analytics
API Availability
API Availability
Has API
Pricing Information
$250.00/month
Pricing Information
Depends on location and property type
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
Customer Service / Support
Standard Support
24 Hour Support
Customer Service / Support
24 Hour Support
Training Options
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
Company Facts
Organization Name
Global Hospitality Solutions
Company Location
Philippines
Company Website
www.myghs.com/irewards
Company Facts
Organization Name
Cloudbeds
Date Founded
2012
Company Location
United States
Company Website
www.cloudbeds.com
Categories and Features
CRM
Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management
Reservations
Customer Support
Group Reservations
Rate Management
Room Booking Management
Categories and Features
Channel Management
Campaign Management
Inventory Control
Hospitality Property Management
Built-in Accounting
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Housekeeping Management
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Reservations Management
Single Property
Vacation Rental
Hostel Management
Cash Drawer Management
Dorms
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Price Optimization
Private Rooms
Reservations Management
Hotel Booking Engines
Not specified
Hotel Channel Management
Inventory Management
Promotions Management
Rate Management
Reservations Management
Restriction Management
Hotel Management
Not specified
Reservations
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking