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What is iRewards?
All the essential elements to generate demand, build lasting customer relationships, and improve direct bookings are readily available to you. With strong integration across various channels, a detailed guest profile captures information from property management systems, social media, and loyalty marketing, providing insights into guest preferences and requirements that enable personalized services. This approach ensures meaningful interactions with guests at every stage of their journey, from the initial accommodation search to their arrival, during their stay, and even post-departure. At GHS, we empower hotels with innovative tools to harness new business prospects in an increasingly digital and interconnected environment. Our emphasis is on providing state-of-the-art digital solutions for the hospitality industry, designed to enhance direct business and maximize profits through effective CRM and loyalty marketing strategies. The ongoing success of our iRewards program has inspired us to create additional offerings that respond to the rapidly changing needs of the sector, helping our clients maintain a competitive edge. By keeping a close watch on market dynamics, we are committed to continuously advancing our innovations and improving the overall guest experience. Moreover, our dedication to excellence drives us to explore new technologies that can further elevate service standards in the hospitality field.
What is Criton?
Criton serves as a platform designed for enhancing guest interactions and facilitating integrations, thereby streamlining the digital transformation process in hotels. It enables operators to cut costs, connect better with guests, and boost revenue streams. By utilizing Criton, you can develop a personalized Hotel Guest App, which minimizes physical contact, enhances accessibility for guests, and contributes to cost savings. This app not only enables guests to access essential information before, during, and after their stay but also allows for the promotion of additional services and facilities, ultimately leading to increased revenue. Guests can view images, explore dining choices, engage with your social media channels, and book various services directly through the app. Such features significantly enhance upselling opportunities and improve RevPAR. Additionally, you can easily share promotions and keep guests updated through targeted location-based push notifications. For hotel owners with multiple locations, the app provides a comprehensive view of all properties, allowing guests to easily browse amenities and make informed booking decisions. This holistic approach to guest engagement ultimately transforms the hotel experience and fosters loyalty.
Integrations Supported
Facebook
API Availability
Has API
API Availability
Has API
Pricing Information
$250.00/month
Free Trial Offered?
Free Version
Pricing Information
$8.50/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Global Hospitality Solutions
Company Location
Philippines
Company Website
www.myghs.com/irewards
Company Facts
Organization Name
Information Apps
Company Location
United Kingdom
Company Website
www.critonapps.com
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Categories and Features
Application Development
Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development