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What is iRewards?

All the essential elements to generate demand, build lasting customer relationships, and improve direct bookings are readily available to you. With strong integration across various channels, a detailed guest profile captures information from property management systems, social media, and loyalty marketing, providing insights into guest preferences and requirements that enable personalized services. This approach ensures meaningful interactions with guests at every stage of their journey, from the initial accommodation search to their arrival, during their stay, and even post-departure. At GHS, we empower hotels with innovative tools to harness new business prospects in an increasingly digital and interconnected environment. Our emphasis is on providing state-of-the-art digital solutions for the hospitality industry, designed to enhance direct business and maximize profits through effective CRM and loyalty marketing strategies. The ongoing success of our iRewards program has inspired us to create additional offerings that respond to the rapidly changing needs of the sector, helping our clients maintain a competitive edge. By keeping a close watch on market dynamics, we are committed to continuously advancing our innovations and improving the overall guest experience. Moreover, our dedication to excellence drives us to explore new technologies that can further elevate service standards in the hospitality field.

What is SevenRooms?

SevenRooms is a platform designed to enhance guest experiences and improve customer retention for hospitality businesses, whether they are on-site or off-site. By linking operators with comprehensive data throughout the guest experience, the platform enables them to boost revenue and enhance profitability. Established in 2011, SevenRooms has received investment from notable firms such as Amazon, Comcast Ventures, and Providence Strategic Growth. Its clientele spans the globe and includes prominent names in the dining and entertainment sectors, such as Bloomin’ Brands, MGM Resorts International, Mandarin Oriental Hotel Group, Wolfgang Puck, Michael Mina, Jumeirah Group, sbe, LDV Hospitality, Zuma, Altamarea Group, AELTC, D&D London, Corbin & King, Live Nation, and Topgolf. This diverse portfolio showcases the platform's versatility and widespread appeal within the hospitality industry.

Media

Media

Integrations Supported

Agilysys Stay
Cendyn Loyalty
Cendyn Revintel
Facebook
Go Integrator Cara
Instagram
Lightspeed Retail
Mailchimp
Meltano
Mosaic by MethodWorx
Olo
OpenTable
Oracle MICROS POS
PeopleVine
Simphony POS
Tevalis
me&u
unTill

Integrations Supported

Agilysys Stay
Cendyn Loyalty
Cendyn Revintel
Facebook
Go Integrator Cara
Instagram
Lightspeed Retail
Mailchimp
Meltano
Mosaic by MethodWorx
Olo
OpenTable
Oracle MICROS POS
PeopleVine
Simphony POS
Tevalis
me&u
unTill

API Availability

Has API

API Availability

Has API

Pricing Information

$250.00/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Global Hospitality Solutions

Company Location

Philippines

Company Website

www.myghs.com/irewards

Company Facts

Organization Name

SevenRooms

Date Founded

2011

Company Location

United States

Company Website

www.sevenrooms.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

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