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What is iRewards?
All the essential elements to generate demand, build lasting customer relationships, and improve direct bookings are readily available to you. With strong integration across various channels, a detailed guest profile captures information from property management systems, social media, and loyalty marketing, providing insights into guest preferences and requirements that enable personalized services. This approach ensures meaningful interactions with guests at every stage of their journey, from the initial accommodation search to their arrival, during their stay, and even post-departure. At GHS, we empower hotels with innovative tools to harness new business prospects in an increasingly digital and interconnected environment. Our emphasis is on providing state-of-the-art digital solutions for the hospitality industry, designed to enhance direct business and maximize profits through effective CRM and loyalty marketing strategies. The ongoing success of our iRewards program has inspired us to create additional offerings that respond to the rapidly changing needs of the sector, helping our clients maintain a competitive edge. By keeping a close watch on market dynamics, we are committed to continuously advancing our innovations and improving the overall guest experience. Moreover, our dedication to excellence drives us to explore new technologies that can further elevate service standards in the hospitality field.
What is WaltzIn?
A reservation system specifically tailored for restaurants and bars allows these establishments to effectively manage large group bookings and private dining while facilitating instant reservations for smaller parties. This platform optimizes the inquiry and proposal processes directly on the website, thereby saving precious time that can be allocated to crafting impactful marketing strategies aimed at drawing in new patrons and encouraging repeat visits. Whether dealing with a gathering of 10 or 100 guests, the booking process remains seamless, ensuring a positive experience for everyone involved. By proactively catering to the needs of their clientele and improving their overall experience, businesses can foster greater customer loyalty. This advantage not only enhances the likelihood of direct bookings on your site, as guests prefer the convenience of immediate reservations, but also prevents them from seeking alternatives. The around-the-clock availability of this service addresses a primary concern for consumers: prompt responses to inquiries, allowing venues to prioritize the quality of their services over response times. Consequently, establishments can anticipate a boost in bookings and increased average transaction values, all while conserving time. With comprehensive information readily available online, guests can customize their events to align with their budgets, thus taking charge of their own experience. Moreover, this modernized approach not only streamlines the reservation procedure but also significantly elevates customer satisfaction and overall business efficacy. In conclusion, embracing such technology not only simplifies operations but can also lead to sustained growth in a competitive market.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
API Availability
Pricing Information
$250.00/month
Pricing Information
$249 per user, per month
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
24 Hour Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Global Hospitality Solutions
Company Location
Philippines
Company Website
www.myghs.com/irewards
Company Facts
Organization Name
Spherecal
Date Founded
2018
Company Location
United States
Company Website
www.waltzin.com
Categories and Features
CRM
Calendar/Reminder System
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management
Reservations
Customer Support
Group Reservations
Rate Management
Room Booking Management
Categories and Features
Event Management
Not specified
Reservations
Activities Booking
Booking Notes
Customer Support
Group Reservations
Rate Management