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What is iStart?

We excel in challenging limits across all our projects. Our drive is fueled by the ambition to transform your business, as your achievements are intricately linked to ours. We develop outstanding platforms tailored to support this change. Would you like to arrange a meeting to explore potential improvements? You can experience swift Digital Customer Onboarding in mere minutes! Remarkably, 56% of wealth managers indicate that traditional customer onboarding processes can take up to four weeks. iStart provides a fast, effective, and stress-free onboarding experience. Maintaining a uniform customer onboarding process is vital for your business! We believe your energy should be directed towards activities that attract customers, while automating supportive processes. Presenting our Digital Customer KYC and Onboarding Platform! iStart is a state-of-the-art digital onboarding solution featuring smart automation capabilities. Our platform enables banks, insurance firms, and various financial institutions to effectively register and manage their clients online, leading to improved operational efficiency. This smooth integration not only conserves time but also significantly boosts customer satisfaction. Furthermore, with our innovative approach, you can stay ahead of the competition and better meet the evolving needs of your clients.

What is EverAfter?

Rather than bombarding your clients with a flurry of emails filled with attachments or spreadsheets, the emphasis should be placed on delivering genuine value. Develop tools that incorporate call recordings, documents, key performance indicators, contracts, and task lists to streamline the process. Create automated hubs that assemble tasks, written content, videos, surveys, and more, simplifying access to essential resources. Customer Success Managers (CSMs) dedicate a significant portion of their time to onboarding new users, frequently addressing the same inquiries multiple times. Introduce an automated onboarding journey that retains a personal touch, making the experience smoother for users. Additionally, the challenge of communicating with customers is compounded by the multitude of channels involved, leading to a lack of a centralized source of information. As a result, customers tend to respond reactively to their CSMs' efforts, prolonging the onboarding timeline and necessitating frequent follow-ups to ensure that essential steps are completed and that users gain proficiency with the product. This shift towards automation not only enhances efficiency but also fosters a more engaging and supportive customer experience.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

iSolve Technologies Europe

Date Founded

2004

Company Location

Netherlands

Company Website

isolveglobal.com

Company Facts

Organization Name

EverAfter

Company Location

Israel

Company Website

www.everafter.ai/

Categories and Features

Categories and Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

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