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What is iStrives?

Create intuitive dashboards that allow team members at all levels to easily see both goals and results. Integrate layered recognition systems and gamification features to motivate, reward, and celebrate your team's accomplishments. Offer a wide selection of rewards such as badges, trophies, likes, star ratings, and monetary incentives. Foster engagement by implementing clear target-setting processes, competitive leaderboards, performance evaluations, contests, and reward mechanisms. Select from numerous metrics, set explicit targets, and define what is considered excellent, satisfactory, or subpar performance. With a simple click, you can access detailed information for each scorecard. Examine individual performance and filter results by various time periods to obtain insights specific to your requirements. Track performance effectively across all levels using progress monitoring tools. Assess high performers, collective achievements, or specific individual input through the user-friendly dashboard. Moreover, observe every behavioral component and its changes throughout the numerous gamification elements, providing a thorough understanding of your team's interactions. By leveraging these tools effectively, you can greatly boost motivation and accountability within your team while fostering a culture of continuous improvement. Empowering your team in this way can lead to improved collaboration and overall success.

What is ClearView?

Each instrument used in a contact center provides distinct perspectives on the overall operational fitness, with every perspective necessitating particular actions. ClearView emerges as the central repository for these diverse perspectives, allowing you to spend less time on generating reports and more time achieving meaningful outcomes. Similar to how multitasking can lead to distractions while driving, talking on the phone, and enjoying a breakfast burrito, it’s easy to lose your direction; however, real-time alerts act like "rumble strips," guiding you back on track. In this way, ClearView serves as a digital rumble strip for team members, alerting them to any counterproductive practices that could hinder their focus. Traditionally, reports were reserved for management, trickling down to agents and often overlooked; however, modern call center agents not only access reports but also excel with continuous updates. With ClearView, agents are kept consistently updated on their performance metrics, enabling a focus on the most vital elements of your operations. This evolution fosters greater engagement and initiative among teams, leading to enhanced results. Ultimately, embracing such tools empowers teams to take ownership of their roles and enhances the overall effectiveness of the organization.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$15 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

iStrives

Date Founded

2019

Company Location

Singapore

Company Website

www.istrives.com/performance-management/

Company Facts

Organization Name

ClearView

Date Founded

2012

Company Location

United States

Company Website

clearviewlive.com/dashboards/

Categories and Features

Sales Performance Management

Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management

Categories and Features

Sales Performance Management

Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management

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