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What is iTeleCenter?
iTeleCenter provides a local or toll-free business number that can be easily managed through a smartphone application or any browser. You can activate your new number and start receiving calls and texts in under five minutes. This service ensures that you will always be aware when a call is incoming from your business number, enabling you to respond in a professional manner. Even if you are the only person handling calls, you can turn your small business into a multi-department operation by assigning various extensions for each department. In mere moments, you can record a polished greeting and add extensions for different departments and employees. Just as individuals often separate their personal and professional email accounts, keeping your personal phone number distinct from business communications is prudent. By making calls and sending texts through the app, your business number will be displayed on the recipient's caller ID, keeping your personal number private. This allows you to easily differentiate between personal and business calls at any time. Such separation not only enhances your professional image but also provides a layer of privacy that is invaluable for many entrepreneurs, making it easier to manage work-life balance effectively. Additionally, the convenience of having everything organized in one app streamlines communication and fosters growth in your business.
What is TollFreeForwarding?
In just one minute, you can set up your international phone number, with options available for over 120 countries and 1,000 cities. This service allows you to redirect your calls to any global number seamlessly. With advanced scheduling features, you can manage call routing based on your business hours and preferences, directing calls to your main office during operational times and to voicemail when closed. You also have immediate access to comprehensive data regarding calls made to your TollFreeForwarding number, which can assist in analyzing customer call behavior for better outbound sales and follow-up strategies. Additionally, you can record your calls, whether in full or in segments, for easy tracking and review. These recordings are stored in call detail records, which can be accessed, downloaded, or played back whenever necessary for reference. By leveraging this functionality, you can enhance your communication efficiency and better serve your clientele.
Integrations Supported
PracticeSuite
API Availability
Has API
API Availability
Has API
Pricing Information
$19.95 per month
Free Trial Offered?
Free Version
Pricing Information
$4 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
iTeleCenter
Date Founded
2009
Company Location
United States
Company Website
www.itelecenter.com
Company Facts
Organization Name
TollFreeForwarding
Date Founded
2002
Company Location
United States
Company Website
tollfreeforwarding.com
Categories and Features
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Categories and Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration