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What is iTms?

Initially designed as a solution for internal use, iTms has transformed into a robust system that manages the complete maintenance workflow, smoothly progressing from the initial fault reporting stage to the final invoicing process in a transparent and traceable manner. This web-based platform is characterized by its appealing entry costs and competitive incremental charges, offering users boundless scalability. Although iTms features a straightforward interface, it shines in its ability to manage service delivery with high efficiency, covering aspects such as diagnosis, dispatching, and routing to enhance productivity while effectively controlling expenses. By integrating with Google Maps, the system enables users to assign specific locations to tasks and provides real-time tracking of user movements. Furthermore, users can attach images and videos to their tasks, which serve as documentation of issues and evidence of completed work, thereby improving accountability and communication throughout the maintenance workflow. With its combination of flexibility and advanced functionality, iTms proves to be an essential resource for organizations aiming to optimize their maintenance processes. The platform's adaptability ensures that it meets the evolving needs of users as their operations grow.

What is blockHQ platform?

blockHQ provides an innovative service orchestration platform that significantly improves the knowledge base of facility management. With this platform, property owners and managers can effectively track building conditions, delegate work orders, and coordinate schedules for both staff and contractors, thereby enhancing interaction with tenants. The system for submitting complaints or service requests has been designed to be user-friendly and inclusive, addressing the diverse range of computer skills present in today's facilities management industry. Each complaint and work order approval made through blockhq.io is accompanied by crucial information, ensuring transparency and clarity throughout the entire process. Our solutions are advantageous for building owners, property managers, asset managers, and maintenance supervisors alike. The comprehensive suite provided by blockHQ serves as a valuable tool, guaranteeing that service levels are closely monitored while boosting customer satisfaction. By merging cutting-edge technology with a focus on user experience, blockHQ is redefining the benchmarks for managing building services, paving the way for future advancements in the industry. Emphasizing adaptability and efficiency, blockHQ stands out as a leader in facilitating seamless facility management solutions.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

iTms

Company Website

itms.uk

Company Facts

Organization Name

BlockHQ

Date Founded

2017

Company Location

Australia

Company Website

blockhq.io/products-services/platform/

Categories and Features

Building Maintenance

Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management

Categories and Features

Building Maintenance

Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management

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