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What is iTms?

Initially designed as a solution for internal use, iTms has transformed into a robust system that manages the complete maintenance workflow, smoothly progressing from the initial fault reporting stage to the final invoicing process in a transparent and traceable manner. This web-based platform is characterized by its appealing entry costs and competitive incremental charges, offering users boundless scalability. Although iTms features a straightforward interface, it shines in its ability to manage service delivery with high efficiency, covering aspects such as diagnosis, dispatching, and routing to enhance productivity while effectively controlling expenses. By integrating with Google Maps, the system enables users to assign specific locations to tasks and provides real-time tracking of user movements. Furthermore, users can attach images and videos to their tasks, which serve as documentation of issues and evidence of completed work, thereby improving accountability and communication throughout the maintenance workflow. With its combination of flexibility and advanced functionality, iTms proves to be an essential resource for organizations aiming to optimize their maintenance processes. The platform's adaptability ensures that it meets the evolving needs of users as their operations grow.

What is Pole Star Enterprise Asset Management?

Pole Star has been carefully developed to manage all aspects of asset management with precision. Our platform is equipped with a variety of modules that operate on a shared codebase, facilitating seamless integrations. Each module is specifically designed by our expert in-house development team, and we take great pride in our capability to expedite both development and delivery timelines. Our range of offerings encompasses various modules, including equipment and asset registers, asset inspections and examinations, maintenance management, and workforce management. We deliver a robust asset management software suite that addresses every element of asset and facility management. By eliminating the reliance on outdated technology and expensive hardware, we provide a solution that harnesses the power of everyday mobile devices, combined with the advantages of cloud technology. Furthermore, we have created a comprehensive inspection platform that enables inspectors to complete their evaluations and submit them for approval within the same day, a marked improvement over previous processes that could take a week or longer. This innovation not only boosts operational efficiency but also dramatically shortens the inspection turnaround time, allowing organizations to react more swiftly to their asset management needs. In doing so, we empower our clients to enhance their overall productivity and optimize resource allocation.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$5000.00/year/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

iTms

Company Website

itms.uk

Company Facts

Organization Name

Pole Star

Date Founded

2011

Company Location

United Kingdom

Company Website

polestar-systems.com

Categories and Features

Building Maintenance

Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management

Categories and Features

Building Maintenance

Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management

EAM

CMMS
Energy Management
Equipment Management
Facility Management
IT Asset Management
Inventory Management
Maintenance Management
Parts Management
Preventive Maintenance Scheduling
Software License Management
Warranty Management
Work Order Management

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

GPS Tracking

Alerts/Notifications
Asset Tracking
Driver Management
Historical Reporting
Mobile Tracking
People Tracking
Real Time Tracking
Routing
Status Tracking
Territory Management
Vehicle Tracking

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

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