Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
Alternatives to Consider
-
ConnecteamConnecteam is a comprehensive mobile application tailored for employees who work outside of traditional desk environments. It offers essential tools for overseeing and coordinating field staff, featuring options for communication, workflow management, scheduling, and time tracking. With just a few simple clicks, you can unify your mobile workforce. The desktop Launchpad enables seamless collaboration, operational management, skill development, and employee engagement monitoring. In no time, you can design a fully-branded mobile app for your organization, incorporating elements like safety checklists, orientation programs, product catalogs, and shift management features. Additionally, you have the flexibility to personalize the app's functionalities to meet your specific requirements. You can also analyze team interactions with company resources, allowing you to identify areas for improvement and enhance efficiency. Connecteam empowers both managers and employees to streamline their processes, enabling a greater focus on growth. The platform supports various integrations, including Google Calendar, Gusto, QuickBooks Payroll, Xero, and more, ensuring a seamless experience for users. Ultimately, this all-in-one solution is designed to enhance productivity and engagement among non-desk employees.
-
Resco Field Service+Resco Field Service+ revolutionizes field service operations by converting conventional service methods into efficient digital workflows. Designed for various sectors, including utilities, telecommunications, manufacturing, and energy, it integrates offline capabilities with sophisticated scheduling, routing, and data collection tools, ensuring teams maintain high productivity regardless of their location. By offering seamless connectivity with platforms like Dynamics 365 and Salesforce, Resco Field Service+ facilitates immediate access to data and updates while in the field, significantly minimizing manual data entry and eliminating the need for paper documents. Field technicians can utilize their mobile devices to capture images, scan barcodes, complete checklists, and view service histories, even in offline mode—a crucial feature for working in remote or busy environments. Among its standout features are user-friendly drag-and-drop customization options that empower teams to develop workflows, forms, and reports without requiring any coding skills. Additionally, its GPS and routing functionalities allow technicians to streamline their travel routes, while real-time insights enable supervisors to track job progress and manage resource allocation effectively from any location. Ultimately, Resco Field Service+ enhances the management of field operations, enabling organizations to boost response times, lower error rates, and significantly improve customer satisfaction levels, thereby transforming the landscape of service delivery.
-
BlueFolderElevate your service management experience with BlueFolder, the comprehensive solution crafted specifically for field service providers, maintenance teams, and support organizations. Improve your workflows, enhance customer satisfaction, and increase operational efficiency with our extensive range of features designed for seamless integration. Easily oversee work orders through our user-friendly interface, ensuring that no detail goes unnoticed. Utilize our intelligent dispatch and scheduling tools to effectively allocate resources, reducing downtime while boosting productivity. Strengthen customer relationships with our CRM capabilities, which allow you to monitor interactions and service history for a tailored customer experience. Stay connected and productive with our mobile app, which facilitates real-time collaboration, work order updates, and direct client communication from any location. Manage your assets, equipment, and contracts with ease, while simplifying financial operations through our billing and invoicing features that help you create precise invoices and streamline payment processes to enhance your cash flow. Acquire meaningful insights into your business operations through customizable reports and analytics, empowering you to make data-driven decisions and pinpoint areas that require improvement. Additionally, BlueFolder integrates smoothly with other essential tools, ensuring that your service management ecosystem is cohesive and efficient. With BlueFolder, you can transform your service management approach and unlock new levels of operational success.
-
FieldEdgeFieldEdge, formerly known as Desco, is a groundbreaking software designed specifically for the service sector. This platform equips businesses with a competitive advantage through a comprehensive array of productivity and customer management tools, enabling them to excel in their respective fields. With FieldEdge, organizations can streamline technician dispatching and job scheduling, effectively manage customer relationships and ongoing projects, monitor performance through insightful dashboards, and enhance their sales capabilities. Additionally, this software fosters better communication and coordination among team members, ultimately contributing to overall operational efficiency.
-
KickservKickserv is a top-rated management tool tailored for businesses in the service sector. For just $47 monthly, service-oriented companies can leverage Kickserv to efficiently handle leads, estimates, team schedules, job assignments, invoices, and payments. With Kickserv, users can streamline their operations by automating emails to leads, distributing promotional messages to customers, and enjoying seamless integration with QuickBooks, alongside mapping tools for effective technician dispatching. Our suite of mobile field service features includes: - Workforce management: Easily create schedules, assign tasks, and monitor employee locations. - Automated updates: The mobile app enables automatic team status notifications to the office. - Scheduling: Efficiently manage schedules, track employee hours, and access site notes or requests. - Opportunity identification: View current jobs and prospects for future work directly from the field. - Enhanced connectivity: Attach notes, images, and documents to jobs for improved clarity and customer service. - Technician tracking: Use GPS check-ins to pinpoint employee locations and monitor job durations in real time. For over 15 years, Kickserv has been a trusted choice among thousands of professionals in the service industry, proving its reliability and effectiveness in managing field operations. As the needs of businesses evolve, Kickserv continues to adapt and enhance its offerings.
-
OdooOdoo is a highly customizable and open-source software solution that features a wide array of professionally crafted business applications. With its user-friendly database, Odoo addresses various business requirements, encompassing areas such as CRM, Sales, Projects, Manufacturing, Inventory, and Accounting. This versatile software is suitable for businesses of all sizes and budgets, making it an ideal choice for diverse company needs. The cohesive design of Odoo enhances operational efficiency and helps businesses save valuable time. Each module is designed to work harmoniously, providing a fluid experience as users navigate from one application to another. Automation capabilities allow users to streamline numerous tasks that would typically require manual entry across various systems. Odoo fosters collaboration among team members by consolidating all critical business functions onto a single platform, which ultimately enhances productivity and organization within the company. Furthermore, its adaptability ensures that businesses can continually evolve and tailor the system to their changing requirements.
-
Plexxis SoftwarePLEXXIS serves as a comprehensive solution for subcontractors by integrating project management, accounting, estimating, takeoff, and mobile applications within a unified technological framework. Furthermore, Plexxis ensures that all implementation and support services are handled entirely in-house, while also offering straightforward agreements designed to safeguard subcontractors from several issues. These include unfair subscription practices, where vendors lack transparency regarding total onboarding costs and may misrepresent offerings without providing reasonable cancellation options. Additionally, they combat cloud cuffing, a tactic where vendors demand fees before clients are operational and may hold client data hostage to extract further payments. The platform also addresses smoke stacking, which occurs when vendors exaggerate the integration capabilities of their tools, and overages, where clients receive vague service rates and non-binding estimates that lead to unexpected change orders. Overall, Plexxis prioritizes the needs of subcontractors by promoting clarity and fairness in their agreements and services.
-
WERXWerx offers robust construction management solutions at a contractor-friendly price, beginning at just $49 per month. Designed specifically for small to midsized enterprises, Werx enhances your operational efficiency with features such as adaptable estimating, AIA-style invoicing, QuickBooks integration, and labor monitoring. Accelerate your payment process through Stripe-enabled online billing, and take advantage of a free 30-day trial to experience the benefits firsthand. Catering to contractors across various trades, Werx is designed to help you save time, alleviate stress, and increase your profits. Whether you need to manage schedules, track time spent on-site, or generate professional invoices, Werx consolidates all these functions into one intuitive platform. With its affordability and dependability, Werx stands out as an excellent choice for contractors looking to expand their business and streamline their processes effectively. Don’t miss out on the opportunity to transform your construction management experience with Werx.
-
RepliconReplicon is an enterprise-grade, AI-powered platform designed to solve the most critical challenges around time tracking, workforce management, project visibility, and labor cost optimization. With its configurable architecture and intuitive experience, Replicon supports businesses across every industry — from tech and consulting to manufacturing, education, and government. Our intelligent timesheets capture time automatically via web, mobile, or integrations with calendar and productivity tools. Real-time notifications and smart suggestions ensure compliance and consistency. Replicon’s robust project tracking tools let you manage budgets, allocate resources, and track progress with granular control. It’s ideal for both billable and non-billable work — whether internal or client-facing. Built-in labor law compliance, multi-location support, and flexible approval chains make Replicon suitable for global operations. Advanced analytics and dashboards provide actionable insights into utilization, profitability, wage costs, and revenue leakage — helping leaders improve performance and forecast with confidence. Replicon seamlessly integrates with your ERP, HR, CRM, and payroll systems — bringing together your time, pay, and performance data into one intelligent platform. Whether you're a department or an enterprise, Replicon scales to your needs, enhances accountability, and helps you make data-driven decisions — all while freeing teams from manual processes.
-
Service AutopilotService Autopilot, developed by Xplor, stands as the leading business management software tailored for industries such as lawn care, cleaning, snow removal, pest control, and pool services, empowering countless entrepreneurs to realize their aspirations through business automation that fosters rapid and sustained growth. With its comprehensive features, it is designed not just to streamline operations but also to enhance overall efficiency and profitability for service-oriented businesses.
What is iTouchVision?
We believe that our unique, flexible, and responsive platform, especially as a Field Service Management solution, will enable you to deliver exceptional customer service. This all-inclusive platform not only simplifies the management of incoming calls but also enhances online support, chat, SMS, self-service application synchronization, email communications, and social media integration, allowing for thorough customer management. It includes mobile applications across multiple platforms specifically designed to effectively manage your field workforce. This functionality allows your mobile team to receive, queue, schedule, complete, update, and notify clients about their job orders while on the move, ensuring efficiency and coordination. With iTouchVision’s Service Desk Solution, you can achieve effortless management of service requests and tasks throughout their entire life cycle. Additionally, the platform allows for the seamless organization and management of all back-office operations through easy-to-implement automated administrative workflows. While our customizable platform can meet many of your business needs, we understand that a standard solution might not be a perfect fit for your unique processes. In instances where our platform falls short of your expectations, we are committed to working with you to explore viable alternatives that align with your specific requirements. We are here to ensure that your experience is tailored and satisfactory, ultimately enhancing your operational effectiveness.
What is NOWTIS?
The Nowtis Suite stands out as a cutting-edge ERP solution specifically designed to improve customer interactions, allowing users to effectively develop and manage their marketing campaigns. This all-encompassing platform acts as a dynamic manager for a variety of campaign types, ensuring smooth connection between your contact center and other critical software applications within the business. It accommodates multiple locations, campaigns, channels, and advertisers, enabling you to centralize all communications with both prospects and clients in a single hub. You can easily handle mass communication via fax, email, or SMS, scheduling messages according to your specific needs and timelines. With powerful analytics at your disposal, you can monitor key performance indicators like invalid email addresses, open rates, read rates, and click-through rates. The suite further supports the integration of customer and prospect databases, streamlining checkouts whether done manually or through automated processes, and it is compatible with various file formats such as CSV and Excel. Data files can be seamlessly integrated either automatically through email, FTP, or web services, or manually in real time, giving you flexibility in how you manage data. Moreover, you have the capability to extract data in both real-time and automated modes, with customizable parameters and extraction templates that fit your specific requirements. In conclusion, the Nowtis Suite not only simplifies your marketing initiatives but also significantly boosts the efficiency of your communication strategies, paving the way for enhanced engagement with your audience.
Integrations Supported
Worldpay
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
iTouchVision
Date Founded
2009
Company Location
United Kingdom
Company Website
www.itouchvision.com
Company Facts
Organization Name
Deewigo
Date Founded
2015
Company Website
www.deewigo.com/suite-erp-crm-centre-appel-nowtis.php
Categories and Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
Workforce Optimization (WFO)
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Workforce Optimization (WFO)
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning