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What is iTrafic?

iTrafic functions as an AI-powered sales and customer service agent tailored for online retailers. It seamlessly integrates with store catalogs and, when relevant, order information to effectively manage queries about products, pricing, stock levels, variations, and store policies. This advanced tool helps customers compare various products, find personalized recommendations, assemble their shopping carts, and create checkout links, while also ensuring a smooth transition to human representatives when needed. Accessible through a chat widget on websites and compatible with messaging apps like WhatsApp Business, Instagram, TikTok, and Facebook Messenger based on the selected subscription plan, it provides versatility for both customers and retailers. The iTrafic team oversees its installation, testing, and continuous management, enabling clients to track interactions via an intuitive dashboard. Integration with WooCommerce has been successfully operationalized, while work on Medusa is underway to bolster functionalities such as product searches, comparisons, accurate size selections, and live updates on prices and inventory; however, features for handling checkout and returns are still in progress. Each API-driven platform, including Shopify, is individually assessed for compatibility to ensure seamless operation. In summary, iTrafic not only optimizes the ecommerce journey by simplifying product discovery but also enhances sales and elevates customer service experiences, making it a valuable asset for online retailers looking to improve their customer engagement. Additionally, its ongoing development promises to expand its capabilities, further solidifying its role in the digital retail landscape.

What is 6rsh?

6rsh brings together WhatsApp Business, Instagram direct messaging, and website live chat into a single, cohesive team inbox. This integration empowers businesses to launch pre-approved WhatsApp template campaigns, automate order notifications and authentication alerts, and utilize an AI-driven assistant that can handle typical inquiries while referring more complicated issues to human representatives. Furthermore, WhatsApp Flows support tasks such as lead generation, appointment scheduling, feedback collection, and the management of support requests. The platform boasts CRM features, including maintaining contact records, tracking conversation histories, tagging, managing orders, and setting reminders for follow-ups. By connecting with e-commerce platforms like WooCommerce, Shopify, and Salla, it enhances order notifications and aids in recovering abandoned shopping carts; additionally, integration with automation tools like Zapier, Make, and Pabbly Connect streamlines workflow processes. With its website chat widget and a dedicated app for Android devices, teams are able to monitor and manage conversations effectively. Designed specifically for small to medium-sized businesses, online retailers, and agencies, the platform offers an intuitive interface available in both Arabic and English, making it accessible to a wide array of users. This all-encompassing strategy allows organizations to optimize their customer engagement and significantly improve communication efficiency. As a result, businesses can better meet the needs of their clients while fostering stronger relationships.

Media

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Media

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Integrations Supported

Shopify
WooCommerce
Facebook Messenger
Instagram
TikTok
WhatsApp

Integrations Supported

Shopify
WooCommerce
Salla

API Availability

Has API

API Availability

Has API

Pricing Information

$99/month
The $99/month Start tier includes web chat and WhatsApp Business, up to 500 conversations per month shared across channels, and one dashboard user. The $249/month Pro tier adds Instagram, TikTok, and Facebook Messenger, unlimited conversations, up to three dashboard users, and a dedicated engineer. Installation and technical operation are included.

Pricing Information

$5.99/month
A free plan is available. Paid plans are offered with monthly or annual billing; annual billing offers two months free (17% savings). Meta's per-conversation WhatsApp fees are billed separately.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

iTrafic

Company Location

Peru

Company Website

itrafic.io/ia-para-ecommerce

Company Facts

Organization Name

Aldadah Future Trading

Date Founded

2026

Company Location

United Arab Emirates

Company Website

6rsh.com

Categories and Features

AI Sales Agents

Not specified

Categories and Features

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