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What is iTrafic?

iTrafic functions as an AI-powered sales and customer service agent tailored for online retailers. It seamlessly integrates with store catalogs and, when relevant, order information to effectively manage queries about products, pricing, stock levels, variations, and store policies. This advanced tool helps customers compare various products, find personalized recommendations, assemble their shopping carts, and create checkout links, while also ensuring a smooth transition to human representatives when needed. Accessible through a chat widget on websites and compatible with messaging apps like WhatsApp Business, Instagram, TikTok, and Facebook Messenger based on the selected subscription plan, it provides versatility for both customers and retailers. The iTrafic team oversees its installation, testing, and continuous management, enabling clients to track interactions via an intuitive dashboard. Integration with WooCommerce has been successfully operationalized, while work on Medusa is underway to bolster functionalities such as product searches, comparisons, accurate size selections, and live updates on prices and inventory; however, features for handling checkout and returns are still in progress. Each API-driven platform, including Shopify, is individually assessed for compatibility to ensure seamless operation. In summary, iTrafic not only optimizes the ecommerce journey by simplifying product discovery but also enhances sales and elevates customer service experiences, making it a valuable asset for online retailers looking to improve their customer engagement. Additionally, its ongoing development promises to expand its capabilities, further solidifying its role in the digital retail landscape.

What is AsistentiAI?

AsistentiAI is a cloud-based solution crafted for customer messaging and AI support, specifically aimed at serving small to medium-sized businesses. This innovative platform aggregates interactions from website chats, Instagram messages and comments, Facebook Messenger, and WhatsApp Business into a single, cohesive team inbox. It allows agents to assign conversations, make use of internal notes, manage roles and labels, create tasks, access customer information, and oversee orders or bookings in a seamless manner. The AI functionality adeptly handles common inquiries by utilizing data from the business's website, product catalog, and uploaded documents, and can escalate complex questions to a human agent, providing a suggested response for efficiency. Supporting a variety of languages, including Albanian, English, and Italian, it also connects with WooCommerce and spreadsheet catalogs to enhance its capabilities. Furthermore, teams can utilize this platform for effective social messaging, in-depth website support, and efficient customer-service management, which collectively boosts productivity and elevates customer satisfaction. The comprehensive nature of AsistentiAI makes it an invaluable tool for businesses looking to streamline their customer engagement strategies.

Media

No images available

Media

Integrations Supported

Facebook Messenger
Instagram
WhatsApp
Shopify
TikTok
WooCommerce

Integrations Supported

Facebook Messenger
Instagram
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

$99/month
The $99/month Start tier includes web chat and WhatsApp Business, up to 500 conversations per month shared across channels, and one dashboard user. The $249/month Pro tier adds Instagram, TikTok, and Facebook Messenger, unlimited conversations, up to three dashboard users, and a dedicated engineer. Installation and technical operation are included.

Pricing Information

$120/business/month
The Starter plan costs $120 per business per month and includes up to 1,000 AI-agent replies. Extra replies cost $30 per 1,000. Prices are in U.S. dollars and exclude VAT. One-time setup costs $0 if you configure it yourself or $149 with vendor setup. Annual prepayment includes two free months. The free trial includes 50 replies and requires no credit card.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

iTrafic

Company Location

Peru

Company Website

itrafic.io/ia-para-ecommerce

Company Facts

Organization Name

AsistentiAI

Date Founded

2026

Company Location

Albania

Company Website

asistentiai.com/en

Categories and Features

AI Sales Agents

Not specified

Categories and Features

AI Chatbots

Not specified

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