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What is iTrafic?

iTrafic functions as an AI-powered sales and customer service agent tailored for online retailers. It seamlessly integrates with store catalogs and, when relevant, order information to effectively manage queries about products, pricing, stock levels, variations, and store policies. This advanced tool helps customers compare various products, find personalized recommendations, assemble their shopping carts, and create checkout links, while also ensuring a smooth transition to human representatives when needed. Accessible through a chat widget on websites and compatible with messaging apps like WhatsApp Business, Instagram, TikTok, and Facebook Messenger based on the selected subscription plan, it provides versatility for both customers and retailers. The iTrafic team oversees its installation, testing, and continuous management, enabling clients to track interactions via an intuitive dashboard. Integration with WooCommerce has been successfully operationalized, while work on Medusa is underway to bolster functionalities such as product searches, comparisons, accurate size selections, and live updates on prices and inventory; however, features for handling checkout and returns are still in progress. Each API-driven platform, including Shopify, is individually assessed for compatibility to ensure seamless operation. In summary, iTrafic not only optimizes the ecommerce journey by simplifying product discovery but also enhances sales and elevates customer service experiences, making it a valuable asset for online retailers looking to improve their customer engagement. Additionally, its ongoing development promises to expand its capabilities, further solidifying its role in the digital retail landscape.

What is SkuPeek?

SkuPeek serves as a robust solution for e-commerce businesses aiming to effectively track competitor pricing. It automatically discovers online merchants that sell similar or identical products, aligns their pricing with your inventory, and monitors changes in prices and stock availability. The tool facilitates accurate matching at the SKU and variant levels, enabling sellers to compare different sizes, colors, configurations, and other product characteristics with ease. Users can efficiently evaluate competitor strategies, track pricing and inventory shifts, assess their market position, and create comprehensive reports on competitor pricing. Furthermore, SkuPeek integrates seamlessly with various platforms, including Shopify, WooCommerce, Magento, BigCommerce, as well as custom e-commerce websites and other online retail channels. This level of flexibility guarantees that retailers can sustain a competitive advantage in the fast-paced digital marketplace, adapting to changes and making informed decisions in real-time. Ultimately, SkuPeek empowers businesses to enhance their pricing strategy and drive sales growth effectively.

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Media

No images available

Integrations Supported

Facebook Messenger
Instagram
Shopify
TikTok
WhatsApp
WooCommerce

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$99/month
The $99/month Start tier includes web chat and WhatsApp Business, up to 500 conversations per month shared across channels, and one dashboard user. The $249/month Pro tier adds Instagram, TikTok, and Facebook Messenger, unlimited conversations, up to three dashboard users, and a dedicated engineer. Installation and technical operation are included.

Pricing Information

$99/month

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

iTrafic

Company Location

Peru

Company Website

itrafic.io/ia-para-ecommerce

Company Facts

Organization Name

SkuPeek

Date Founded

2026

Company Location

United States

Company Website

skupeek.com

Categories and Features

AI Sales Agents

Not specified

Categories and Features

Price Monitoring

Not specified

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