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What is iTrafic?

iTrafic functions as an AI-powered sales and customer service agent tailored for online retailers. It seamlessly integrates with store catalogs and, when relevant, order information to effectively manage queries about products, pricing, stock levels, variations, and store policies. This advanced tool helps customers compare various products, find personalized recommendations, assemble their shopping carts, and create checkout links, while also ensuring a smooth transition to human representatives when needed. Accessible through a chat widget on websites and compatible with messaging apps like WhatsApp Business, Instagram, TikTok, and Facebook Messenger based on the selected subscription plan, it provides versatility for both customers and retailers. The iTrafic team oversees its installation, testing, and continuous management, enabling clients to track interactions via an intuitive dashboard. Integration with WooCommerce has been successfully operationalized, while work on Medusa is underway to bolster functionalities such as product searches, comparisons, accurate size selections, and live updates on prices and inventory; however, features for handling checkout and returns are still in progress. Each API-driven platform, including Shopify, is individually assessed for compatibility to ensure seamless operation. In summary, iTrafic not only optimizes the ecommerce journey by simplifying product discovery but also enhances sales and elevates customer service experiences, making it a valuable asset for online retailers looking to improve their customer engagement. Additionally, its ongoing development promises to expand its capabilities, further solidifying its role in the digital retail landscape.

What is StoreChart?

StoreChart is an innovative cloud-based ecommerce operations platform tailored for online retailers and small enterprises that need to efficiently manage various sales channels from one central account. It consolidates vital functions such as order processing, maintaining customer records, monitoring inventory levels, and evaluating stock worth, while also calculating profit margins per order by including costs related to products, shipping, and payment processing. Moreover, the platform incorporates extensive customer and lead management features, enables team task assignments, and offers a shared WhatsApp Business inbox, along with customizable message templates and automation capabilities. A customer service agent powered by AI is also available for immediate support through website chat and WhatsApp, improving user engagement significantly. Users can seamlessly connect their WooCommerce and Shopify stores, import data through CSV files, and migrate orders or leads from other systems via inbound webhooks or Make.com integrations. The user interface supports both Hebrew, featuring a right-to-left layout, and English, catering to a wide-ranging audience. Importantly, StoreChart functions as an independent web service, which means that inventory management is conducted within the platform itself rather than syncing back to the linked storefronts, leading to more efficient operations and better control. This unique setup empowers retailers to concentrate on expanding their businesses without the challenges typically linked to juggling multiple platforms, thus enhancing overall productivity and growth potential. Ultimately, StoreChart offers a holistic solution that addresses the diverse needs of modern ecommerce operators.

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Media

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Integrations Supported

Shopify
WhatsApp
WooCommerce
Facebook Messenger
Instagram
TikTok

Integrations Supported

Shopify
WhatsApp
WooCommerce
Make

API Availability

Has API

API Availability

Has API

Pricing Information

$99/month
The $99/month Start tier includes web chat and WhatsApp Business, up to 500 conversations per month shared across channels, and one dashboard user. The $249/month Pro tier adds Instagram, TikTok, and Facebook Messenger, unlimited conversations, up to three dashboard users, and a dedicated engineer. Installation and technical operation are included.

Pricing Information

$49/month
Starter: $49 USD/month or $590 USD billed yearly (17% savings); includes 1 connected store, up to 100 orders/month and 2 team members. Free plan: $0/month, 1 store and 25 orders/month. New accounts get 14 days of Professional-plan access, then move to Free unless upgraded; no credit card is required. Payments are charged in ILS.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

iTrafic

Company Location

Peru

Company Website

itrafic.io/ia-para-ecommerce

Company Facts

Organization Name

Comfortly Ergonomics

Date Founded

2023

Company Location

Israel

Company Website

www.storechart.com

Categories and Features

AI Sales Agents

Not specified

Categories and Features

eCommerce

Not specified

Inventory Management

Not specified

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