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What is inRetail?

Founded in 2003, Intelometry, Inc. is a consulting and technology services firm that focuses on the operations of the retail electricity and natural gas markets. The company serves a diverse clientele, including major energy consumers, substantial energy suppliers, user groups, and consulting firms across the continental United States. Intelometry boasts three primary offerings: a software suite for retail energy transactions tailored for energy brokers and suppliers, expert consulting services in retail energy market operations and regulatory challenges, and market operations analysis involving the generation and dissemination of energy data for retail. The leadership team at Intelometry comprises seasoned professionals who have held key positions in significant energy corporations and consulting entities. This extensive real-world expertise equips them with valuable insights and credibility, enhancing their effectiveness in serving clients across the industry. Additionally, the firm's commitment to innovation and excellence sets it apart in a competitive market landscape.

What is Coposal?

Track the changes in your overall ratings by evaluating the feedback you collect. Our streamlined dashboard keeps you informed about incoming responses, while our detailed reports help you measure the quality of your services. You can obtain prompt feedback on the impacts of any modifications you implement in your customer service strategy. Recognize the reasons behind cancellations or product returns, and swiftly tackle any negative remarks, equipping yourself with insights into your strengths and areas needing enhancement. Callexa is an innovative platform that promotes a culture of feedback, and we encourage you to explore our offerings at no cost; feel free to contact us with any inquiries! By employing modern one-click surveys based on the Net Promoter® Score (NPS) framework, we assess how likely your customers are to recommend your brand. This approach holds customers accountable for their recommendations, leading to more accurate assessments than traditional anonymous feedback. NPS has been embraced by many respected companies and has continually shown a capacity for improved response rates. Furthermore, our platform is built to adapt and improve, integrating user feedback to maximize its overall effectiveness, ensuring that you always have the best tools at your disposal. With such robust features, your ability to enhance customer satisfaction will be greatly amplified.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing is dependent on a number of factors, including, but not limited to, software footprint, markets/utilities covered, and implementation nuances.

Pricing Information

$11.70 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

Intelometry, Inc.

Date Founded

2003

Company Location

United States

Company Website

www.intelometry.com/applications/inretail-energy-transaction-suite/

Company Facts

Organization Name

OnDemand Web Solutions

Date Founded

2011

Company Location

Germany

Company Website

www.callexa.com

Categories and Features

Accounts Receivable

Billing & Invoicing
Overpayment Processing
Partial Payments
Recurring Billing

Billing and Invoicing

Billing Portal
Contact Database
Customizable Invoices
Dunning Management
Hourly Billing
Invoice History
Payment Processing
Tax Calculator

Business Intelligence

Ad Hoc Reports

Contract Management

Contract Lifecycle Management
Electronic Signature
Pre-built Templates
Workflow Management

Energy Management

Benchmarking
Bill Audit
Bill Database
Bill Importing
Budgeting & Forecasting
Contract Management
Cost / Use Reporting
Energy Price Analysis
Load Forecasting
Meter Tracking
Risk Management
Weather Normalization

Pricing Optimization

Channel Analysis
Forecasting
Price List Management
Price Optimization Automation
Pricing Analytics
Scenario Planning

Product Configurator

Custom Pricing Options

Proposal Management

Automatic Formatting
Contact Management
Document Management
Templates
Version Control

Quoting

Automated Quoting
Catalog Management
Client Portal
Contact Management
Customer Accounts
Customizable Branding
Discount Management
Pricing Management
Product Configurator
Proposal Management

Sales Enablement

Contact Management
Document Management
Presentation Management
Proposal Management

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management

Categories and Features

Proposal Management

Contact Management
Content Repository
Document Management
Electronic Signature
Templates

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