Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • IPVanish Reviews & Ratings
    111 Ratings
    Company Website
  • Private Internet Access (PIA) Reviews & Ratings
    38 Ratings
    Company Website
  • Ditto Reviews & Ratings
    2 Ratings
    Company Website
  • Airalo Reviews & Ratings
    79,541 Ratings
    Company Website
  • Samsara Reviews & Ratings
    2,669 Ratings
    Company Website
  • PathSolutions TotalView Reviews & Ratings
    43 Ratings
    Company Website
  • JDisc Discovery Reviews & Ratings
    27 Ratings
    Company Website
  • Unimus Reviews & Ratings
    31 Ratings
    Company Website
  • Auvik Reviews & Ratings
    668 Ratings
    Company Website
  • Statseeker Reviews & Ratings
    35 Ratings
    Company Website

What is inSSIDer?

Our relationship with Wi-Fi can often be a complicated one, as we appreciate its advantages during peak performance but can feel frustrated when it underperforms. inSSIDer helps mitigate this frustration by offering comprehensive insights into your network's setup, including how nearby Wi-Fi signals may interfere with your connection, along with practical advice for achieving faster and more secure Wi-Fi. It conducts an exhaustive analysis of your Wi-Fi configuration, examining critical factors such as channel settings, security protocols, and signal strength, while also considering the impact of neighboring networks. The findings are conveyed in clear terms, indicating what aspects are working well, which areas need improvement for enhanced speeds, and any problems that require immediate action. With a thorough understanding of your Wi-Fi environment gained from inSSIDer’s report, you will be empowered to make adjustments that can significantly improve your overall Wi-Fi experience. Moreover, with inSSIDer's powerful tools and a wealth of free resources, including guides and instructional videos, you have everything you need to tackle slow Wi-Fi issues effectively and permanently. This approach ultimately leads to a more dependable and efficient internet connection, allowing you to enjoy seamless online activities without interruptions. Embracing these insights can transform your Wi-Fi experience into a far more enjoyable one.

What is Support Robotics?

Support Robotics offers an intelligent approach to tackling home Wi-Fi issues, which have become the primary reason for over fifty percent of all technical support inquiries made to internet service providers. This innovative solution features a self-service application alongside a remote support portal, bridging the gaps that current diagnostic tools leave behind, enabling both customers and support representatives to swiftly address Wi-Fi challenges. It seamlessly integrates with the existing functionalities of your router, customer care application, or network infrastructure. Moreover, Support Robotics empowers your helpdesk agents to access the customer's router during broadband outages, allowing them to conduct diagnostics across multiple facets. By providing your support agents with the ability to view the situation from the customer's perspective, it offers a level of insight comparable to an on-site visit, thereby enhancing the overall customer experience. Ultimately, this tool not only streamlines the troubleshooting process but also fosters a deeper connection between service providers and their clients.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$55 - $75 /month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

MetaGeek

Date Founded

2005

Company Location

United States

Company Website

www.metageek.com/products/inssider/

Company Facts

Organization Name

Support Robotics

Date Founded

2017

Company Website

www.supportrobotics.com

Categories and Features

Categories and Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Popular Alternatives

Popular Alternatives

WiFi Signal Reviews & Ratings

WiFi Signal

Intuitibits
Acrylic WiFi Professional Reviews & Ratings

Acrylic WiFi Professional

Tarlogic Security