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What is inTouch?

inTouch is a comprehensive digital messaging platform that centralizes SMS, Email, and RCS communications for businesses seeking efficient, scalable customer engagement. It supports diverse use cases, from promotional campaigns to transactional alerts, with advanced capabilities like audience segmentation, automated workflows, and real-time analytics. The platform includes tools for subscription management, pop-ups, sign-up forms, and secure OTP delivery, ensuring compliance and reliability. Its multi-level account structure is ideal for agencies and enterprise teams, offering dedicated dashboards, user roles, and permission controls for each client. Available through a web interface and robust APIs, inTouch easily connects with external systems and CRMs, making integration smooth and flexible.

What is Postscript?

SMS operates similarly to email but possesses unique characteristics that differentiate the two. It is essential to respect the inbox, which means that you should concentrate on creating highly focused campaigns that improve customer satisfaction. A significant number of retailers utilize Postscript to facilitate effective text message marketing communication. SMS is an excellent medium for brands looking to relay their messages, interact with customers, and simultaneously increase their sales. To grow your text message marketing subscriber list, consider implementing pop-ups, dedicated landing pages, email sign-ups, and various call-to-action links. You can boost your sales and website traffic by developing tailored SMS marketing strategies and automated responses, such as welcome sequences, reminders for items left in carts, shipping notifications, and opportunities for cross-selling. Consider adding visual elements, including images, photos, and GIFs, to engage customer attention more effectively. Use the data from your Shopify store to create precisely targeted customer segments for impactful outreach. Additionally, encourage direct communication with your customers through personalized text message exchanges. This method strengthens relationships and cultivates customer loyalty, leading to increased repeat business over time. By prioritizing customer engagement and satisfaction, brands can harness the full potential of SMS marketing.

Media

Media

Integrations Supported

Alloy Automation
Bubblehouse
Builder.io
Flip
Ghostscript
Gorgias
Inveterate
Justuno
Klaviyo
Okendo
Pandium
Privy
Rep AI
ReturnPro
Segments
Shopify
Stay AI
Wide Angle PDF Converter
Yotpo
Zendesk

Integrations Supported

Alloy Automation
Bubblehouse
Builder.io
Flip
Ghostscript
Gorgias
Inveterate
Justuno
Klaviyo
Okendo
Pandium
Privy
Rep AI
ReturnPro
Segments
Shopify
Stay AI
Wide Angle PDF Converter
Yotpo
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

rdcom

Date Founded

2000

Company Location

Italy

Company Website

rdcom.com/en/platform-intouch/

Company Facts

Organization Name

Postscript

Date Founded

2018

Company Location

United States

Company Website

www.postscript.io

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

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