innRoad Reviews & Ratings

innRoad

4.7 out of 5 stars
Cloudbeds Reviews & Ratings

Cloudbeds

1.0 out of 5 stars

Ratings and Reviews 17 Ratings

Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

Ratings and Reviews 2 Ratings

Total 1 out of 5 stars
ease 1.5 out of 5 stars
features 2 out of 5 stars
design 2 out of 5 stars
support 1 out of 5 stars

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What is innRoad?

innRoad is a highly regarded hotel management software that is relied upon by numerous independent hoteliers worldwide. This platform enables hotel owners to streamline their operations, enhance occupancy rates, and elevate their revenue. Its comprehensive property management system features a conversion-optimized booking engine, channel management with access to hundreds of Online Travel Agents, detailed revenue reports, credit card processing, and efficient reservation management tools. Users of innRoad typically experience savings averaging $57 monthly through its payment solutions, alongside a notable 20% rise in direct bookings attributed to the platform's booking engine and additional functionalities. Among the most appreciated benefits for innRoad clients are 24/7 live support, the absence of hidden fees, monthly updates with new features, and unlimited training opportunities, all contributing to a superior customer experience. Additionally, the continuous innovation and commitment to enhancing user satisfaction make innRoad a standout choice in hotel management solutions.

What is Cloudbeds?

Cloudbeds is a next-generation hospitality management platform that reimagines property operations with intelligence, automation, and scalability. By unifying property management, payments, distribution, marketing, and guest experience under one system, it eliminates fragmented software and manual workflows. Its flagship Signals AI model processes over four billion data points per hour, offering causal intelligence and up to 95% forecasting accuracy for revenue and occupancy trends. From front-desk management to multi-property operations, Cloudbeds enables hoteliers to streamline tasks, cut training time by 88%, and reduce manual processes by up to 80%. With seamless integrations across 350+ partners and APIs, users can connect preferred tools, CRMs, and analytics systems without losing simplicity. The platform supports every hospitality segment—hotels, hostels, vacation rentals, and boutique inns—allowing businesses of all sizes to compete effectively in a data-driven marketplace. Advanced features like channel management, digital marketing automation, and guest communication ensure end-to-end visibility and stronger guest engagement. Cloudbeds also emphasizes education and partnership, offering global support, onboarding services, and professional training through Cloudbeds University. Its robust analytics dashboards and board-ready reports help revenue managers and executives make evidence-based decisions. Altogether, Cloudbeds transforms a traditional PMS into an intelligent growth engine that empowers hoteliers to operate efficiently, innovate confidently, and deliver unforgettable guest experiences.

Media

Media

Integrations Supported

Airbnb
Akia
Booking.com
Canary Digital Tipping
Expedia
Whistle Messaging

Integrations Supported

Airbnb
Akia
Booking.com
Canary Digital Tipping
Expedia
Whistle Messaging
Breezeway
Civitfun
Dropbox Sign
GuestTouch
LightCater
Lynx
Operto Teams
Roommatik
Salesforce
Shogo
SurveyMonkey
UpsellGuru
Windcave
Wufoo

API Availability

Has API

API Availability

Has API

Pricing Information

$10/room/month
Starting at *$10 per room/per month our property management system is affordable and efficient. Our dedicated team also works with clients to offer custom prices that work for you and your business.
*Minimum of $150 per month.
Free Trial Offered?

Pricing Information

Depends on location and property type

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

24 Hour Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

innRoad

Date Founded

2007

Company Location

United States

Company Website

www.innroad.com

Company Facts

Organization Name

Cloudbeds

Date Founded

2012

Company Location

United States

Company Website

www.cloudbeds.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Multi-Property
Online Booking
Reservations Management
Single Property
Vacation Rental

Hostel Management

Not specified

Hotel Booking Engines

Not specified

Hotel Channel Management

Inventory Management
Promotions Management
Rate Management
Reservations Management

Hotel Management

Not specified

Reservations

Booking Notes
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Categories and Features

Channel Management

Campaign Management
Inventory Control

Hospitality Property Management

Built-in Accounting
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Housekeeping Management
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Reservations Management
Single Property
Vacation Rental

Hostel Management

Cash Drawer Management
Dorms
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Price Optimization
Private Rooms
Reservations Management

Hotel Booking Engines

Not specified

Hotel Channel Management

Inventory Management
Promotions Management
Rate Management
Reservations Management
Restriction Management

Hotel Management

Not specified

Reservations

Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

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