Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Plaid Reviews & Ratings
    131 Ratings
    Company Website
  • Enterprise Bot Reviews & Ratings
    23 Ratings
    Company Website
  • MeridianLink Opening Reviews & Ratings
    18 Ratings
    Company Website
  • Assembled Reviews & Ratings
    232 Ratings
    Company Website
  • North One Reviews & Ratings
    5,046 Ratings
    Company Website
  • SBS Banking Platform Reviews & Ratings
    27 Ratings
  • Zendesk Reviews & Ratings
    7,608 Ratings
    Company Website
  • Podium Reviews & Ratings
    2,075 Ratings
  • Banker's Dashboard Reviews & Ratings
    6 Ratings
    Company Website
  • LM-Kit.NET Reviews & Ratings
    23 Ratings
    Company Website

What is interface.ai?

interface.ai is a leading AI banking platform that equips credit unions and community banks with intelligent agents for every major touchpoint. Its Voice AI replaces high call volumes with natural, automated support, consistently handling over half of customer calls without human intervention. Digital Chat AI agents extend this efficiency to online and mobile channels, providing personalized, conversational service while reducing call center strain. Employee AI transforms frontline staff operations by sourcing answers, completing backend tasks, and delivering contextual suggestions, resulting in tenfold productivity improvements. Fraud Prevention AI ensures member safety with advanced caller forensics and real-time threat detection, all without adding friction to the experience. The platform’s 40+ ready-made integrations with banking systems, CRMs, and payment gateways enable rapid deployment and instant operational benefits. interface.ai also offers industry-first performance-based pricing, so institutions only pay when measurable results are achieved. Award-winning managed services ensure seamless onboarding, while customers maintain the ability to make adjustments independently once live. Already trusted by over 100 credit unions and banks, it has supported 1.5 billion conversations and protected 16 million members. By uniting efficiency, security, and member satisfaction, interface.ai empowers financial institutions to innovate without compromise.

What is Sybrin Apex?

The Sybrin Digital Banking Operating System stands out as a highly versatile platform that accommodates a diverse array of user experiences and can seamlessly integrate with any pre-existing core banking system. By leveraging the Sybrin Digital Branch solution, traditional banking locations can evolve into advanced digital spaces that significantly improve the customer experience within the branch. In tandem, the Sybrin Account Opening solution allows banks to refine their onboarding processes, delivering a smooth and captivating omnichannel experience that exceeds customer expectations. Additionally, Sybrin’s Payments Hub serves as a state-of-the-art, unified processing system capable of effortlessly handling multiple payment methods, including high-value, mass, and real-time transactions. The Sybrin Business Banking suite is tailored for corporate and commercial banking entities, prioritizing innovation, quality, and a strong focus on customer satisfaction to cultivate enduring loyalty. Furthermore, the Sybrin Intelligent KYC and AML solution provides a thorough strategy for customer onboarding, ensuring that financial institutions maintain compliance and security. Collectively, this suite of offerings underscores Sybrin's dedication to establishing a contemporary and efficient banking ecosystem, reinforcing its position as a leader in digital banking solutions. The continuous enhancement of these tools reflects a forward-thinking approach to meet the evolving needs of the banking sector.

Media

Media

Integrations Supported

Fiserv

Integrations Supported

Fiserv

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

interface.ai

Date Founded

2016

Company Location

United States

Company Website

interface.ai

Company Facts

Organization Name

Sybrin

Date Founded

1991

Company Location

South Africa

Company Website

apex.sybrin.com

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Banking

ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

Online Banking

Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring

Categories and Features

AML

Behavioral Analytics
Case Management
Compliance Reporting
Identity Verification
Investigation Management
PEP Screening
Risk Assessment
SARs
Transaction Monitoring
Watch List

Banking

ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring

KYC

Online Banking

Brokerage
Cash Management
Chat / Messaging
Credit Card Management
Electronic Statements
Fraud Detection
Loan Management
Marketing Automation
Retail Banking
Single Sign On
Transaction Monitoring

Popular Alternatives

Popular Alternatives

Cognigy.AI Reviews & Ratings

Cognigy.AI

NiCE Cognigy
SpotBanc Reviews & Ratings

SpotBanc

Fincode Limited
VeriChannel Reviews & Ratings

VeriChannel

VeriPark