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Ratings and Reviews 0 Ratings
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What is iovox?
Transform your phone conversations into avenues for growth and improved performance. A single phone call can have a significant impact, often deciding the fate of a sale. Discover how iovox's innovative call tracking solutions can boost your company's lead generation and enhance conversion rates. Whether you prefer an off-the-shelf option or a customized solution, we are here to meet your needs. Our services are available via an intuitive web portal or a flexible API, providing you with immediate insights into every call, SMS, email, or chat interaction. Whether you choose iovox WebConnect or iovox Insights, you can count on us to keep you informed about the latest advancements in call tracking, AI, and speech analytics. By collaborating with iovox for your call tracking needs, you will benefit from a provider that possesses extensive global experience and one of the most adaptable platforms in the industry. Our committed team is enthusiastic about helping your business reach its objectives while unlocking its full potential. Allow us to support you in transforming each interaction into a valuable opportunity for success and growth. Together, we can ensure that every communication you make enhances your overall strategy.
What is Infinity Call Tracking?
Evaluating customer phone interactions is vital for boosting profits and reducing costs. Infinity provides organizations with essential tools to elevate sales performance, streamline operational processes, and maximize marketing expenditures. Functioning as a cloud-based call intelligence platform, Infinity is integral to the technological framework that supports marketing, sales, and contact center functions. Its sophisticated call tracking features are crucial for identifying the authentic sentiments conveyed during customer communications. By understanding the deeper context and emotions behind these conversations, businesses can significantly improve their customer engagement outcomes. Infinity diligently maps user journeys, offering in-depth insights into the elements that influence awareness, interaction, and conversion, thereby optimizing your marketing spending and allowing you to focus on your core priorities. Moreover, it delivers valuable data insights that enable more effective sales tactics, helping companies maintain a competitive edge by comprehending the nuances of discussions, which in turn accelerates and enhances deal closures. Through the utilization of these insights, businesses can forge more significant relationships with their clients, ultimately nurturing lasting loyalty and enhancing customer satisfaction. This comprehensive approach not only benefits immediate sales objectives but also builds a foundation for sustainable growth and success in the long run.
Integrations Supported
Adplorer
Google Analytics
Optimizely One
Quantcast
QuanticMind
Salesforce
Upaknee
Webtrends
Integrations Supported
Adplorer
Google Analytics
Optimizely One
Quantcast
QuanticMind
Salesforce
Upaknee
Webtrends
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$100.00/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
iovox
Date Founded
2007
Company Location
United Kingdom
Company Website
www.iovox.com
Company Facts
Organization Name
Infinity Tracking
Date Founded
2010
Company Location
United Kingdom
Company Website
www.infinity.co
Categories and Features
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Lead Generation
Contact Discovery
Contact Import/Export
Lead Capture
Lead Database Integration
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Visitor Identification
Categories and Features
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Conversation Intelligence
AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis
Revenue Intelligence
Actionable Insights
Alerts / Notifications
CRM Interactions
Call Scoring
Conversation Intelligence
Dashboard
Email/Message Interactions
Market Intelligence
Phone Call Interactions
Pipeline Visibility
Sales Coaching
Video Call Interactions