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What is keyingress?

Our keyingress survey platform features an intuitive interface that enables users to easily create their own surveys. Should you require support, reaching out to our dedicated team via phone or email will quickly help you get back on track. If you prefer, we can also manage every aspect of your survey project for you. This includes programming questionnaires, developing dashboards, and setting up online panels, among other essential tasks. We are fully equipped to oversee entire projects in keyingress on your behalf—simply share your project details, and we will manage everything seamlessly. This includes importing addresses and establishing quotas to ensure proper setup. For telephone surveys, we can design a user-friendly interface specifically for your call center staff, making their work more effective. Furthermore, we will implement automated email notifications for your telephone projects, such as appointment confirmations, to keep your clients informed. Our team is always prepared to provide guidance and deliver a no-obligation quote tailored to your needs. We invite you to reach out with any questions or requests for further information because we are committed to assisting you throughout the entire process. Your satisfaction is our utmost priority, and we eagerly anticipate the opportunity to work alongside you on your survey initiatives. Our focus on customer service ensures that we will be there for you at every stage of your project.

What is Nextiva Survey?

Conducting targeted customer surveys plays a vital role in boosting customer engagement and refining your business approach. These surveys enable you to gain valuable insights into your customers, along with essential feedback that drives continuous improvement. They also help in assessing employee satisfaction, which is key to retaining skilled workers and enhancing the overall quality of service provided. To ensure your development investments reflect the true desires of your customer base, it is crucial to gather marketing research through these surveys. Moreover, obtaining feedback from participants at events helps in planning future events that are more successful and better organized. By understanding how customers perceive your company and the staff they interact with, you can cultivate loyalty and trust. Ultimately, surveys provide a dual benefit by revealing customer sentiments while also offering insights into employee satisfaction, which can inform effective retention and engagement strategies. By consistently seeking out this feedback, you can create a more agile and responsive business environment that adapts to the needs of both customers and employees. This ongoing dialogue not only enhances business performance but also strengthens the bond between your brand and its patrons.

Media

Media

Integrations Supported

MicroK8s

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$10 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Ingress

Date Founded

2004

Company Location

Germany

Company Website

www.ingress-survey.co.uk

Company Facts

Organization Name

Nextiva

Date Founded

2008

Company Location

United States

Company Website

www.nextiva.com/products/customer-survey-software.html

Categories and Features

Employee Survey

Not specified

Categories and Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Feedback Collection
Survey Management

Employee Engagement

Feedback Management
Performance Management
Pulse Surveys

Employee Survey

Not specified

Market Research

Sample Management
Survey Management

Polling

Data Analysis Tools
Email Distribution
Feedback Collection
Live Results Tracking
Multiple Question Types
Online Polling
Skip Logic
Supports Audio / Images / Video

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing

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