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What is keylight?

This platform stands out as the only subscription business solution that integrates omnichannel commerce, subscription management, billing, and predictive analytics into a streamlined, user-centric model. It caters to the needs of your prospects, customers, partners, and internal teams by providing a modern system that simplifies their interactions with your brand, products, and interconnected systems. Building enduring customer relationships goes beyond just handling recurring billing; it relies on automating processes that initiate from the customer journey, emphasizing seamless user experiences alongside financial considerations. Merely depending on revenue reports does not adequately reflect the complex nature of changing customer relationships. Every user interaction acts as a crucial data point, necessary for developing a narrative that connects past experiences with future interactions. With Keylight, creating omnichannel customer journeys right from the outset is a breeze. This platform not only integrates commerce, billing, and analytics but also offers pre-built applications designed for each user group, equipping businesses to effectively nurture and monetize lasting customer relationships. By adopting this comprehensive strategy, organizations can ensure that all aspects of the user experience are fine-tuned for optimal success and satisfaction. This commitment to user-centric design ultimately leads to improved loyalty and business growth.

What is ChikPea O2B?

O2B emerges as a trailblazing subscription management and billing platform that is entirely built on Force.com. It possesses the extraordinary capability to transform your ideas into a lucrative reality, making it unmatched by any other solution in the market. When you are in the process of choosing your Subscriber Relationship Management (SRM) solution, it is crucial to aim for changes that will boost operational efficiencies and utilize innovative features that were not accessible before. Regardless of whether your offerings include Software as a Service (SaaS), Platform as a Service (PaaS), Hardware as a Service (HaaS), or conventional utility services, the intricacies of the sales process, monetization methods, and customer relationship management can vary greatly compared to those related to one-time sale products. ChikPea, which initially started in the telecommunications industry, has broadened its scope to serve multiple markets, with a focus on aspects like quoting, order management, service delivery, subscription billing, payments, collections, and change management. Dive into the realm of Subscriber Relationship Management today, and bear in mind that as a software development entity, we exclusively provide the necessary tools for your needs, refraining from participating in billing services or telecom project management on your behalf. By prioritizing innovation and efficiency, our objective is to empower enterprises to optimize their operations and elevate customer satisfaction significantly, creating lasting relationships in the process. With our support, businesses can fully realize their potential in the evolving landscape of subscription-based services.

Media

Media

Integrations Supported

Salesforce
Avalara
Checkout.com
Docusign
GoCardless
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
NetSuite
SAP Cloud Platform
Zuora

Integrations Supported

Salesforce

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Online Training

Company Facts

Organization Name

keylight

Company Location

Germany

Company Website

keylight.com

Company Facts

Organization Name

ChikPea

Date Founded

2006

Company Location

United States

Company Website

chikpea.com/o2b/

Categories and Features

B2B eCommerce

Not specified

Billing and Provisioning

Self Service Portal

eCommerce

Not specified

Headless eCommerce

Not specified

Recurring Billing

Deferred Billing
Dunning Management
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Recurring Donations

Subscription Management

Dunning Management
Recurring Billing
Self Service Portal

Categories and Features

Billing and Invoicing

Billing Portal
Contact Database
Customizable Invoices
Dunning Management
Invoice History
Payment Processing
Service Ticket Billing
Tax Calculator

Order Management

Not specified

Recurring Billing

Not specified

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