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What is keylight?

This platform stands out as the only subscription business solution that integrates omnichannel commerce, subscription management, billing, and predictive analytics into a streamlined, user-centric model. It caters to the needs of your prospects, customers, partners, and internal teams by providing a modern system that simplifies their interactions with your brand, products, and interconnected systems. Building enduring customer relationships goes beyond just handling recurring billing; it relies on automating processes that initiate from the customer journey, emphasizing seamless user experiences alongside financial considerations. Merely depending on revenue reports does not adequately reflect the complex nature of changing customer relationships. Every user interaction acts as a crucial data point, necessary for developing a narrative that connects past experiences with future interactions. With Keylight, creating omnichannel customer journeys right from the outset is a breeze. This platform not only integrates commerce, billing, and analytics but also offers pre-built applications designed for each user group, equipping businesses to effectively nurture and monetize lasting customer relationships. By adopting this comprehensive strategy, organizations can ensure that all aspects of the user experience are fine-tuned for optimal success and satisfaction. This commitment to user-centric design ultimately leads to improved loyalty and business growth.

What is Salesforce Commerce Cloud?

Enhance your eCommerce growth by utilizing Salesforce Commerce Cloud, formerly known as Demandware, which prioritizes customer-centric solutions. Stay ahead of the competition with a versatile commerce platform that seamlessly connects to the world's leading CRM. By integrating Commerce Cloud 360 with Slack, you can improve teamwork, quickly adapt to market shifts, and design a unified customer journey that drives success across various sectors. Increase both your revenue and customer engagement through a fully integrated digital experience that merges data unification, tailored interactions, and revenue enhancement across diverse channels, all supported by automation and AI from a single source of truth. Elevate your conversion rates and nurture brand loyalty with a smooth customer experience that integrates marketing, sales, commerce, fulfillment, service, and beyond. You have the flexibility to select between intuitive click-based options or advanced coding tools to create your perfect solution. Rapid innovation is essential to meet customer demands, allowing you to expand operations on a global scale and respond effectively to fluctuating demand levels. Furthermore, broaden your commerce capabilities through a strong ecosystem of partner applications to enrich your service offerings. This well-rounded strategy equips your business to excel in an increasingly dynamic digital environment, ensuring you're always ready for the next challenge. With continuous improvements and enhancements, your organization can navigate the complexities of the eCommerce landscape with confidence.

Media

Media

Integrations Supported

ActionIQ
AcuitySpark
Akeneo PIM
Algolia Places
BOSCO
Bold Metrics
Canopy
Extend
FeedOps
GRIN
Heyday AI
Narvar
ODOSCOPE
Partnerize
Planet Unified Commerce
Shift4
ShoppingGives
TwicPics
Workato
eKomi

Integrations Supported

ActionIQ
AcuitySpark
Akeneo PIM
Algolia Places
BOSCO
Bold Metrics
Canopy
Extend
FeedOps
GRIN
Heyday AI
Narvar
ODOSCOPE
Partnerize
Planet Unified Commerce
Shift4
ShoppingGives
TwicPics
Workato
eKomi

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

keylight

Company Location

Germany

Company Website

keylight.com

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/products/commerce-cloud/overview/

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Headless eCommerce

API
Content Management
Conversion Tracking
Customer Touchpoints
Integrated Development Environment (IDE)
Inventory Optimization
Web/Mobile App Development

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Recurring Billing

Customer Portal
Deferred Billing
Discount Management
Dunning Management
Invoice History
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Recurring Donations
Subscription Billing

Subscription Management

Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Shopping Cart

Abandoned Cart Saver
Catalog Management
Credit Card Processing
Discount / Coupon Management
Inventory Control
Product Configurator
Product Ratings / Reviews
Refund Management
Returns Management
Shipping Management
Tax Management

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