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What is kpi.com Sales?

Sales. Our software is specifically designed to cater to the unique needs of your sales team, offering customizable deal flows, various pipeline stages, and real-time customer status updates. Tasks can be assigned effortlessly, and logging calls and meetings is made easy to boost overall productivity. We deliver the most straightforward solution for generating leads, qualifying them, converting opportunities, and effectively closing deals. Marketing. Broaden your reach with our all-encompassing online marketing and customer engagement tools, which encompass mass emailing, SMS, and chat capabilities. All communications can be automated and smoothly integrated with platforms such as Google G-suite, Microsoft Office 365, and numerous social media channels. Support. Efficiently manage all forms of interaction with both potential and current customers through email, phone, and live chat. We ensure that cases and support tickets are tracked, prioritized, and resolved in a timely manner. Our efficient workflow automation reduces stress for your customers as well as your support staff. Additionally, consider hiring a digital marketer who can help to develop creative brands and build a strong online customer base that surpasses the competition. Search Engine Optimization. Our expert SEO services guarantee that your website attains high visibility and a prominent position on search engine results pages, which drives increased traffic and potential new customers to your business. Moreover, we prioritize ongoing enhancements to ensure that your digital footprint remains competitive in the ever-evolving online environment. By staying ahead of industry trends, we help safeguard your market position for the future.

What is Riva CRM Integration?

Riva serves as the essential link that integrates Salesforce with Outlook and other communication platforms like GSuite, providing your teams with tailored customer information precisely when and where it's required—this supports AI initiatives, generates dependable insights, and fosters meaningful engagement. We facilitate a smooth exchange of data across various applications, including email, calendars, contacts, tasks, and CRM systems. This integration not only synchronizes relationship data but also obviates the need for constant switching between tools, redundant data entry, and application juggling. Our smart synchronization offers real-time access to significant details, ensuring that every interaction with customers is impactful. Enhanced communication leads to increased productivity, shorter sales cycles, and stronger relationships. Our track record of over 1100 successful security evaluations highlights our dedication to safeguarding our clients' reputations and their customers' privacy. Riva's solutions not only meet but surpass regulatory compliance and security benchmarks. In today's workplace, we rely heavily on our email and calendar applications, which gather crucial information about the relationships pivotal to business success. When data regarding customer expectations and requirements is overlooked, everyone suffers, underscoring the necessity of maintaining comprehensive and accessible customer information.

Media

Media

Integrations Supported

Gmail
Microsoft 365
Microsoft Dynamics 365
Microsoft Outlook
NetSuite CRM
Salesforce

Integrations Supported

Gmail
Microsoft 365
Microsoft Dynamics 365
Microsoft Outlook
NetSuite CRM
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

$10 per user, per month
Free Trial Offered?
Free Version

Pricing Information

$25/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

KPI Software

Date Founded

2004

Company Location

United States

Company Website

www.kpi.com

Company Facts

Organization Name

Riva International

Company Location

Edmonton, Canada

Company Website

rivaengine.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

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