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What is kwiqreply?
Kwiqreply is a platform that combines WhatsApp Business API with CRM helpdesk features, offering a collaborative inbox for team members. Our service enhances customer interactions by facilitating effective communication through WhatsApp, allowing for automated messaging, chatbot integration, and a variety of other useful tools. With Kwiqreply, businesses can streamline their customer support processes and ensure a cohesive team response.
What is Kanal?
Kanal serves as a groundbreaking automation platform for WhatsApp, designed to transform your messaging strategy into a robust sales-generating tool. This platform allows companies to harness the full potential of WhatsApp to connect with prospective clients, convert leads into actual sales, and enhance customer service efficiency.
Key features include:
Smart Campaigns: Launch targeted WhatsApp campaigns tailored to customer interests, boosting engagement with personalized messaging.
Automations: Guarantee instant responses at all hours and develop custom scenarios that create distinctive experiences for customers on a large scale.
Multi-User Collaboration: Foster collaboration and improve customer service by streamlining communication among team members.
Custom Conversations: Adapt interaction flows to align with your brand's personality and cater to the unique journeys of your customers.
Comprehensive Reporting: Gain access to in-depth insights regarding campaign effectiveness, including customer engagement metrics and return on investment.
Chatbot Integration: Facilitate quick responses to frequent inquiries while providing immediate support.
QR Code Generator: Easily create and share WhatsApp contact details to simplify customer access.
Kanal not only makes messaging more efficient but also equips businesses to forge deeper connections with their audiences, ultimately driving growth and enhancing overall customer satisfaction. Additionally, its user-friendly interface ensures that even those with limited technical expertise can effectively utilize its features to their advantage.
Media
No images available
Integrations Supported
Shopify
WhatsApp
HubSpot CRM
HubSpot Customer Platform
WooCommerce
Zoho CRM
Integrations Supported
Shopify
WhatsApp
HubSpot CRM
HubSpot Customer Platform
WooCommerce
Zoho CRM
API Availability
Has API
API Availability
Has API
Pricing Information
$32/2500INR per month
Free Trial Offered?
Free Version
Pricing Information
$49/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
kwiqreply.io
Date Founded
2018
Company Location
India
Company Website
www.kwiqreply.io
Company Facts
Organization Name
Kanal
Date Founded
2024
Company Location
France
Company Website
www.getkanal.com
Categories and Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics
Categories and Features
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics