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What is kwiqreply?
Kwiqreply is a platform that combines WhatsApp Business API with CRM helpdesk features, offering a collaborative inbox for team members. Our service enhances customer interactions by facilitating effective communication through WhatsApp, allowing for automated messaging, chatbot integration, and a variety of other useful tools. With Kwiqreply, businesses can streamline their customer support processes and ensure a cohesive team response.
What is Ownchat?
Ownchat is an all-in-one platform designed for businesses leveraging WhatsApp, featuring sophisticated tools like a Shared Team Inbox and a multi-agent support system that promotes growth on the platform. By integrating the capabilities of WhatsApp Business APIs within an easy-to-use no-code collaborative framework, Ownchat enables businesses to enhance their communication strategies effectively.
Our intuitive application, available for both Android and iOS devices, allows agents to manage customer interactions seamlessly while on the move, ensuring they remain connected with their team from nearly any location.
Highlighted Features Include:
- **Shared Team Inbox:** Collaborate with team members for improved efficiency.
- **WhatsApp Chatbot:** Develop no-code chatbots that offer 24/7 customer support.
- **WhatsApp Broadcast:** Effortlessly execute large-scale marketing initiatives.
- **WhatsApp Automation:** Simplify conversations for better customer engagement.
- **WhatsApp CRM:** Provide scalable support directly via WhatsApp.
- **WhatsApp Notification Campaigns:** Engage thousands of subscribed customers with one simple action, optimizing marketing efforts.
Through these features, Ownchat not only enhances communication but also significantly elevates customer engagement and satisfaction levels, ultimately driving business success. Additionally, the platform supports continuous improvement by allowing businesses to adapt to their customers' evolving needs.
Media
No images available
Integrations Supported
WhatsApp
HubSpot CRM
HubSpot Customer Platform
Shopify
WooCommerce
Zoho CRM
Integrations Supported
WhatsApp
HubSpot CRM
HubSpot Customer Platform
Shopify
WooCommerce
Zoho CRM
API Availability
Has API
API Availability
Has API
Pricing Information
$32/2500INR per month
Free Trial Offered?
Free Version
Pricing Information
$53.00
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
kwiqreply.io
Date Founded
2018
Company Location
India
Company Website
www.kwiqreply.io
Company Facts
Organization Name
Ownchat
Date Founded
2022
Company Location
India
Company Website
ownchat.app
Categories and Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics
Categories and Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics