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What is kwiqreply?

Kwiqreply is a platform that combines WhatsApp Business API with CRM helpdesk features, offering a collaborative inbox for team members. Our service enhances customer interactions by facilitating effective communication through WhatsApp, allowing for automated messaging, chatbot integration, and a variety of other useful tools. With Kwiqreply, businesses can streamline their customer support processes and ensure a cohesive team response.

What is Trengo?

Customer support software brings together all your communication tools into a single, powerful inbox. This integration not only boosts teamwork and automates interactions, but also allows you to deliver outstanding customer service all from one convenient location. With this streamlined approach, you can tackle all your problems using just one efficient inbox. Exceptional customer experiences are rooted in fluid communication. By unifying all channels, you can significantly increase productivity, promote team collaboration, and create effective workflows—all neatly organized within one inbox. The hassle of switching between screens and logging into multiple accounts is now a thing of the past. Trengo effectively merges your favorite communication platforms into one centralized hub. Whether you're dealing with emails, WhatsApp messages, voice calls, or utilizing our exclusive live chat feature, all your communication is accessible in one spot. In Trengo, you can easily send conversations to the right team member or user. Collaborate more efficiently by @tagging a colleague to add internal notes and resolve issues together. With just one click, you can shift to your team chat for private or group discussions, ensuring that our robust live chat solution is always prepared to assist. This connectivity not only streamlines communication but also significantly boosts overall team productivity, making it easier than ever to meet customer needs effectively. As a result, you'll find that addressing customer inquiries becomes a more cohesive and efficient process.

Media

Media

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Shopify
WhatsApp
WooCommerce
Zoho CRM

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Shopify
WhatsApp
WooCommerce
Asana
Facebook Messenger
Lightspeed eCommerce
Mailchimp
Microsoft Dynamics 365
Pipedrive
ROLLER
Salesforce
Slack
Stackreaction
Telegram
Twilio
Voxloud
Voyced

API Availability

Has API

API Availability

Has API

Pricing Information

$32/2500INR per month
kwiqreply is one of the most affordable WhatsApp Business API providers available in the market. It has 3 packages based on your requirements, starting from Rs 2,500. This pack includes a multi-agent shared inbox, unlimited agents, free incoming messages, and free outgoing template messages. It also includes several other features, like a live chat dashboard, free Green Badge approval, etc.
Free Trial Offered?

Pricing Information

$22 per agent per month
$18 per agent per month if paid annually
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

kwiqreply.io

Date Founded

2018

Company Location

India

Company Website

www.kwiqreply.io

Company Facts

Organization Name

Trengo

Date Founded

2015

Company Location

Netherlands

Company Website

trengo.com

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Email Integration
Interaction Tracking
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Ticket Management

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Categories and Features

Chatbot

Not specified

Conversational AI

Not specified

Help Desk

Automated Routing
Email Integration
Multi-Channel Communication
Real-time Chat

Live Chat

Not specified

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WISEBIT PTE. LTD.