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What is kwiqreply?
Kwiqreply is a platform that combines WhatsApp Business API with CRM helpdesk features, offering a collaborative inbox for team members. Our service enhances customer interactions by facilitating effective communication through WhatsApp, allowing for automated messaging, chatbot integration, and a variety of other useful tools. With Kwiqreply, businesses can streamline their customer support processes and ensure a cohesive team response.
What is ValueText?
ValueText is a dynamic messaging tool tailored specifically for Salesforce users, facilitating seamless communication across multiple channels, including SMS, WhatsApp, and Telegram. Users can easily initiate text conversations from their Salesforce records, encompassing contacts, leads, opportunities, and even custom entities, making engagement straightforward and efficient. The application features a central Chat Console and Converse Inbox to effectively manage customer interactions, ensuring that all communication is consolidated within a single platform. Users have the ability to personalize their messaging experience by incorporating custom labels, leveraging dynamic templates, sharing files and audio messages, scheduling texts, and establishing automated responses, among other functionalities. For those who need to distribute messages to numerous recipients simultaneously, ValueText streamlines this task through List Views, Reports, or Campaigns, making bulk communication hassle-free. Custom messages can be created, or existing templates and bots can be utilized to enhance the efficiency of interactions. If you’re looking to improve productivity and save time, ValueText enables the automated sending of SMS and WhatsApp messages directly within Salesforce using native automation tools, allowing users to quickly confirm appointments, send reminders, offer special deals, and more. This ensures that users remain focused on their core responsibilities while improving their communication workflows. Overall, this holistic messaging solution not only increases operational efficiency but also strengthens customer relationships by providing timely and relevant interactions.
Integrations Supported
WhatsApp
HubSpot CRM
HubSpot Customer Platform
Shopify
WooCommerce
Zoho CRM
API Availability
Has API
API Availability
Pricing Information
$32/2500INR per month
kwiqreply is one of the most affordable WhatsApp Business API providers available in the market. It has 3 packages based on your requirements, starting from Rs 2,500. This pack includes a multi-agent shared inbox, unlimited agents, free incoming messages, and free outgoing template messages. It also includes several other features, like a live chat dashboard, free Green Badge approval, etc.
Free Trial Offered?
Pricing Information
$5 per user per month
Basic: $5 per user per month
Standard: $9 per user per month
Pro: $18 per user per month
Standard: $9 per user per month
Pro: $18 per user per month
Free Trial Offered?
Supported Platforms
SaaS
Windows
Mac
Chromebook
Linux
Supported Platforms
SaaS
Customer Service / Support
24 Hour Support
Customer Service / Support
24 Hour Support
Training Options
Documentation Hub
Online Training
On-Site Training
Training Options
Documentation Hub
Online Training
Company Facts
Organization Name
kwiqreply.io
Date Founded
2018
Company Location
India
Company Website
www.kwiqreply.io
Company Facts
Organization Name
ValueText
Date Founded
2017
Company Location
India
Company Website
valuetext.io
Categories and Features
Help Desk
Alerts / Escalation
Automated Routing
Customizable Branding
Email Integration
Interaction Tracking
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Ticket Management
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics