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What is m-wise Loyalty Cloud?

We focus on creating effective loyalty programs and engaging customer experiences for leading brands worldwide. Our Loyalty Cloud platform is built to improve your program's effectiveness, whether it operates online, in physical stores, or across multiple channels. This all-in-one loyalty SaaS solution gives you the tools to effortlessly design and manage your loyalty initiatives. Whether you're introducing a fresh program or refreshing an existing one, Loyalty Cloud allows you to reward, involve, and analyze your customers like never before. Our customizable offerings enable you to adjust your options to meet your unique business needs. Whether you desire a standalone loyalty solution or a comprehensive program, m—wise is poised to provide support. It is essential to develop a loyalty strategy that exceeds expectations, enchanting your customers while remaining true to your brand's essence. To achieve this, we start by gaining a deep understanding of your goals and developing a strategic plan. After that, we assist you in finding the perfect concept suited to your target audience and business model. With our expertise at your side, you can move forward with confidence, knowing that a superior loyalty program is on its way to enhancing your customer engagement and satisfaction. We believe that the right loyalty program not only boosts retention but also fosters long-lasting relationships with your customers.

What is Salesforce Loyalty Management?

Salesforce Loyalty Management serves as a robust platform designed to help organizations create and manage intelligent, tailored loyalty programs that enhance customer engagement and increase their lifetime value. Built on the Salesforce Customer 360 Platform, it enables businesses to craft loyalty schemes featuring various tiers, points, rewards, and benefits that cater to both B2B and B2C markets. This solution fosters collaboration across diverse sectors, allowing customers to earn and redeem rewards across multiple brands, while also equipping businesses with tools for effectively onboarding partners and coordinating joint marketing campaigns. By utilizing AI-driven functionalities, it helps companies identify brand advocates, oversee referral programs, and deliver personalized promotions based on customer data and behavioral insights. In addition, when integrated with Salesforce Marketing Cloud, Service Cloud, and Tableau, Loyalty Management provides a unified view of the customer, facilitating smooth interactions at every touchpoint. This holistic strategy not only strengthens customer loyalty but also contributes to sustainable growth for businesses over the long term. Ultimately, the platform positions brands to build lasting relationships with their customers, ensuring they remain engaged and satisfied.

Media

Media

Integrations Supported

Salesforce
Tableau
Magento
Mailchimp
Notificare
Zendesk

Integrations Supported

Salesforce
Tableau
Salesforce Agentforce Marketing
Salesforce Agentforce Service

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$20,000 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

m-wise

Date Founded

2000

Company Location

Netherlands

Company Website

m-wise.eu/

Company Facts

Organization Name

Salesforce

Date Founded

1999

Company Location

United States

Company Website

www.salesforce.com/marketing/loyalty-management/

Categories and Features

Customer Loyalty

Not specified

Loyalty Management

Not specified

Categories and Features

Customer Loyalty

Not specified

Loyalty Management

Not specified

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