mHelpDesk Reviews & Ratings

mHelpDesk

2.0 out of 5 stars
Field Promax Reviews & Ratings

Field Promax

5.0 out of 5 stars

Ratings and Reviews 1 Rating

Total 2 out of 5 stars
ease 3 out of 5 stars
features 2 out of 5 stars
design 2 out of 5 stars
support 1 out of 5 stars

Ratings and Reviews 8 Ratings

Total 5 out of 5 stars
ease 4.5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is mHelpDesk?

Created with the specific requirements of service professionals in mind, mHelpDesk enables contemporary service providers to grow their businesses effectively. As a premier solution for field service software, it offers a wide range of automation tools that help organizations improve the management of their field staff, organize job schedules, track work orders, issue invoices, manage billing, and process payments more efficiently. This cutting-edge platform is crucial for any service-oriented company aiming to boost efficiency and simplify its operations, ensuring that service providers can focus more on delivering exceptional customer service. With its user-friendly features, mHelpDesk stands out as an indispensable asset for enhancing overall performance in the service industry.

What is Field Promax?

Field Promax is tailored to streamline and integrate your operational tasks, enabling efficient management of your technician team, rapid communication with clients, electronic work order administration, and business expansion. Embrace a paperless approach, manage your responsibilities from anywhere, and reap the rewards from every job you complete! Our powerful scheduling capabilities simplify the handling of work orders, allowing you to create and dispatch orders, automatically set up recurring tasks, and transform service requests into work orders with ease. With compatibility across numerous systems and devices, Field Promax allows technicians to update their work status on-site while supervisors can keep track of technician performance in real-time. By refining your workflow, you can make the most of every asset, from enhancing technician productivity and saving time by going paperless to swiftly turning orders into payments, which maximizes your potential for profit. This groundbreaking platform not only aids in effective project management but also encourages growth and adaptability, ensuring you stay competitive in the market. Additionally, the user-friendly interface allows for quick onboarding, helping your team utilize its full potential without a steep learning curve.

Media

Media

Integrations Supported

QuickBooks Online
QuickBooks Online Advanced
Birdeye
Google Analytics
Google Calendar
Google Workspace
Mailchimp
PayPal
Square Appointments
Square POS
Square Payments
Square Payroll
Square for Retail
Stripe
Twilio
WordPress

Integrations Supported

QuickBooks Online
QuickBooks Online Advanced
AnswerForce

API Availability

API Availability

Pricing Information

$99.00/month
Free Version
Free Trial Offered?

Pricing Information

$29 per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

mHelpDesk

Date Founded

2009

Company Location

United States

Company Website

www.mhelpdesk.com

Company Facts

Organization Name

Field Promax

Date Founded

2014

Company Location

United States

Company Website

fieldpromax.com

Categories and Features

Appliance Repair

Not specified

Business Management

Billing & Invoicing
Employee Management
Financial Management
Inventory Management
Time & Expense Tracking

Cleaning Services

Billing & Invoicing
Client Management
Dispatch Management
Job Management
Mobile Access
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Service History Tracking
Work Order Management

Contractor Management

Task Management
Work Hour Tracking

Equipment Maintenance

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

IT Service

Contract Management
IT Asset Management
Incident Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Landscape Management

Billing & Invoicing
Customer Database
Dispatch Management
Groundskeeping
Inventory Control
Irrigation Tracking
Job Management
Landscape Design
Mobile Access
Quotes / Estimates
Routing
Scheduling & Appointments
Work Order Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

Oil and Gas

Equipment Management
Inventory Management
Scheduling
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Employee Scheduling
Facility Scheduling
Group Scheduling
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Room Booking Management

Security System Installer

Billing & Invoicing
Customer Management
Inventory Management
Job Costing
Lead Management
Quotes / Estimates
Scheduling
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Work Order

Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Work Schedule Makers

Not specified

Categories and Features

Appliance Repair

Not specified

Carpet Cleaning

Not specified

Cleaning Services

Billing & Invoicing
Dispatch Management
Job Management
Mobile Access
Payroll Management
Quotes / Estimates
Recurring Appointments
Scheduling
Service History Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Job Management
Mobile Access
Quotes / Estimates
Scheduling
Technician Management
Work Order Management

Maintenance Management

Billing & Invoicing
Dispatch Management
Inventory Management
Mobile Access
Planning Calendar
Predictive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

Paving and Asphalt

Not specified

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Job Management
Mobile Access
Quotes / Estimates
Scheduling
Service History Tracking
Technician Management
Work Order Management

Service Dispatch

Billing & Invoicing
Contract Management
Customer Database
Job Management
Job Tracking
Mobile Access
Scheduling
Service History Tracking
Technician Management
Work Order Management

Snow Removal

Not specified

Work Order

Contract Management
Customer Database
Dispatch Management
Job Management
Quotes / Estimates
Recurring Appointments
Scheduling

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