mHelpDesk Reviews & Ratings

mHelpDesk

2.0 out of 5 stars

Ratings and Reviews 1 Rating

Total 2 out of 5 stars
ease 3 out of 5 stars
features 2 out of 5 stars
design 2 out of 5 stars
support 1 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Connecteam Reviews & Ratings
    4.6 out of 5 stars 10,756 Ratings
    Company Website for Connecteam
  • STACK Reviews & Ratings
    4.5 out of 5 stars 1,496 Ratings
    Company Website for STACK
  • CompanyCam Reviews & Ratings
    4.7 out of 5 stars 5,585 Ratings
    Company Website for CompanyCam
  • WEX Field Service Management Reviews & Ratings
    4.6 out of 5 stars 67 Ratings
    Company Website for WEX Field Service Management
  • ArboStar Reviews & Ratings
    4.8 out of 5 stars 565 Ratings
    Company Website for ArboStar
  • eMaint CMMS Reviews & Ratings
    4.5 out of 5 stars 920 Ratings
    Company Website for eMaint CMMS
  • TRACTIAN Reviews & Ratings
    4.8 out of 5 stars 139 Ratings
    Company Website for TRACTIAN
  • Redlist Reviews & Ratings
    4.6 out of 5 stars 64 Ratings
    Company Website for Redlist
  • Maintainly Reviews & Ratings
    4.3 out of 5 stars 73 Ratings
    Company Website for Maintainly
  • Odoo Reviews & Ratings
    4.2 out of 5 stars 1,729 Ratings
    Company Website for Odoo

What is mHelpDesk?

Created with the specific requirements of service professionals in mind, mHelpDesk enables contemporary service providers to grow their businesses effectively. As a premier solution for field service software, it offers a wide range of automation tools that help organizations improve the management of their field staff, organize job schedules, track work orders, issue invoices, manage billing, and process payments more efficiently. This cutting-edge platform is crucial for any service-oriented company aiming to boost efficiency and simplify its operations, ensuring that service providers can focus more on delivering exceptional customer service. With its user-friendly features, mHelpDesk stands out as an indispensable asset for enhancing overall performance in the service industry.

What is Rossware?

Transform your business processes with an all-encompassing Windows-based solution that simplifies job and customer management, tracks your team's time and resources, and evaluates your business performance. Say goodbye to disorganized sticky notes; our software expertly manages input, tracking, messaging, and processing for all incoming calls, converting them effortlessly into scheduled tasks. You can effectively oversee customer relationships, monitor active jobs, and retrieve both job statuses and customer histories with ease. The tailored map of your service region enables you to visualize the locations and timing of each assignment, with technician routes presented in a straightforward, color-coded format. Moreover, our planner view mimics a calendar layout, providing a user-friendly summary of your technicians' daily itineraries. You can also maintain your preferred inventory levels, keep an eye on stocked materials, and manage specialized items, ensuring that custom order parts are always on hand for particular tasks. This comprehensive approach not only streamlines your operations but also enhances your team's productivity and service quality. With all these features, your business is poised for growth and success in an increasingly competitive market.

Media

Media

Integrations Supported

Birdeye
Google Analytics
Google Calendar
Google Workspace
Mailchimp
PayPal
QuickBooks Online
QuickBooks Online Advanced
Square Appointments
Square POS
Square Payments
Square Payroll
Square for Retail
Stripe
Twilio
WordPress

Integrations Supported

ServiceBench

API Availability

API Availability

Pricing Information

$99.00/month
Free Version
Free Trial Offered?

Pricing Information

$150 per month

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

mHelpDesk

Date Founded

2009

Company Location

United States

Company Website

www.mhelpdesk.com

Company Facts

Organization Name

Rossware

Company Location

United States

Company Website

www.rossware.com

Categories and Features

Appliance Repair

Not specified

Business Management

Billing & Invoicing
Employee Management
Financial Management
Inventory Management
Time & Expense Tracking

Cleaning Services

Billing & Invoicing
Client Management
Dispatch Management
Job Management
Mobile Access
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Service History Tracking
Work Order Management

Contractor Management

Task Management
Work Hour Tracking

Equipment Maintenance

Customer Database
Dispatch Management
Equipment Tracking
Inventory Control
Job Management
Maintenance Scheduling
Warranty Tracking
Work Order Management

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

IT Service

Contract Management
IT Asset Management
Incident Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Landscape Management

Billing & Invoicing
Customer Database
Dispatch Management
Groundskeeping
Inventory Control
Irrigation Tracking
Job Management
Landscape Design
Mobile Access
Quotes / Estimates
Routing
Scheduling & Appointments
Work Order Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Scheduling
Service History Tracking
Technician Management
Work Order Management

Oil and Gas

Equipment Management
Inventory Management
Scheduling
Work Order Management

Plumbing

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Employee Scheduling
Facility Scheduling
Group Scheduling
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Room Booking Management

Security System Installer

Billing & Invoicing
Customer Management
Inventory Management
Job Costing
Lead Management
Quotes / Estimates
Scheduling
Work Order Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Work Order

Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Work Schedule Makers

Not specified

Categories and Features

Appliance Repair

Not specified

Popular Alternatives

Jobber Reviews & Ratings

Jobber

Jobber Software
4.9 out of 5 stars

Popular Alternatives

Taskrol Reviews & Ratings

Taskrol

Kereon Inc.
Field Promax Reviews & Ratings

Field Promax

5.0 out of 5 stars