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What is mHelpDesk?
What is Taskrol?
Integrations Supported
API Availability
API Availability
Pricing Information
Pricing Information
Basic — $29/month, 1 seat: everything in Solo plus AI-generated invoices, appliance manuals and exploded diagrams on the job, warehouse inventory with low-stock reminders, unlimited contractors, margin and inventory reports, call recording.
Pro — $129/month, 3 users included: everything in Basic plus a shared company warehouse, company-wide shopping list, technician scheduling and assignment, team roles and permissions, reporting by technician.
Paid plans include a 7-day trial. Card processing on customer payments: 3.4% + $0.30 per successful transaction.
Supported Platforms
Supported Platforms
Customer Service / Support
Customer Service / Support
Training Options
Training Options
Not specified
Company Facts
Organization Name
mHelpDesk
Date Founded
2009
Company Location
United States
Company Website
www.mhelpdesk.com
Company Facts
Organization Name
Taskrol
Company Location
United States
Company Website
taskrol.com
Categories and Features
Appliance Repair
Not specified
Business Management
Cleaning Services
Contractor Management
Equipment Maintenance
Field Service Management
HVAC
IT Service
Landscape Management
Maintenance Management
Oil and Gas
Plumbing
Scheduling
Security System Installer
Service Dispatch
Tradesman Job Management
Not specified
Work Order
Work Schedule Makers
Not specified
Categories and Features
Appliance Repair
Taskrol is a specialized software solution designed specifically for appliance repair businesses. Each service task includes detailed information about the appliance, including its brand, model, and serial number, which can be easily scanned using the camera. Technicians have immediate access to a parts catalog tailored to the specific model, allowing them to quickly locate OEM part numbers and check both van and warehouse inventory without stepping away from the job site. Customers are required to sign off on the diagnostic fee before any assessment takes place, after which they can choose from various estimate options. Once an estimate is approved, it seamlessly transforms into an invoice that can be settled on-site. For warranty-related return visits, these are linked to the original job and excluded from overall job counts. Service manuals can be accessed directly from the job within paid subscription plans. The Solo plan is available at no cost indefinitely for a single technician, without the need for a credit card or trial period, while paid subscriptions start at $29 per month, including a 7-day trial option.
Not specified