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What is mPACS?

mPACS, created by Mandon Software, is a custom insurance software solution specifically designed for use by insurance brokers, agencies, managing general agents (MGAs), and Lloyds coverholders. This all-encompassing platform is not only powerful and equipped with numerous features but also adaptable, meeting diverse requirements for managing quotes, policies, and claims efficiently. Users benefit from the option of either on-premises installation or access via the cloud, which provides flexibility in how the software can be utilized. With a wide range of capabilities such as documentation, rating, quoting, policy renewal, claims management, marketing, interfacing, and auditing, mPACS simplifies various processes for its clients. Moreover, its intuitive interface significantly enhances user experience, making it an increasingly popular option within the insurance industry. The commitment to continuous improvement ensures that mPACS remains aligned with evolving industry needs and standards.

What is Pathway Insurance Software?

By implementing automated workflows that activate according to policy expiration dates, client renewals can be completed significantly faster than manual processes. Utilizing broker-approved emails and automated systems that enhance every interaction allows for effective communication with both prospects and policyholders throughout the entire insurance lifecycle. Additionally, by leveraging the highly regarded Net Promoter® survey tool, you can enhance your online reviews and turn around dissatisfied clients, thereby improving overall customer satisfaction. Furthermore, providing policyholders with 24/7 online access to their policy documents, proof of insurance, and billing information can lead to a decrease in call volume and an enhanced customer experience. Discover how Pathway simplifies client attraction and retention for your customer service representatives and brokers. Explore the transformative impact of automated marketing solutions on the operations of agents and brokers, as they adapt to the evolving landscape of the insurance industry. This innovative approach not only streamlines processes but also fosters stronger relationships with clients.

Media

Media

Integrations Supported

Applied Epic
Citywide Assets
Citywide Maintenance
Citywide Permitting
HawkSoft
NowCerts
QQCatalyst
Sage Accounting
Vertafore AMS360
Xero

Integrations Supported

Applied Epic
Citywide Assets
Citywide Maintenance
Citywide Permitting
HawkSoft
NowCerts
QQCatalyst
Sage Accounting
Vertafore AMS360
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$120 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mandon Software

Date Founded

1999

Company Location

United Kingdom

Company Website

www.mandon.co.uk

Company Facts

Organization Name

Pathway

Date Founded

2016

Company Location

Canada

Company Website

www.pathwayport.com

Categories and Features

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

Insurance Policy

Cancellation Tracking
Claims Tracking
Policy Generation
Policy Issuance
Policy Processing
Quotes / Estimates
Rating Engine
Reinstatement Tracking
Reinsurance Administration
Renewal Management
Underwriting Management

Insurance Underwriting and Rating

Broker / Agent Portal
Carrier Upload
Commercial Lines
Comparative Insurance Rating
Customer Portal
For Casualty Insurance
For Health / Medical Insurance
For Life Insurance
For Personal Insurance
Multi-State
Multiple Line Rating

Categories and Features

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

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