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What is mSPA?

Your front desk staff will be empowered to streamline appointment scheduling, create reminder cards for clients, modify appointment timings, handle payments, provide insights about your offerings, print consent forms along with pre and post treatment instructions, check clients’ upcoming appointments, and monitor outstanding balances—all from a unified interface. In addition, they will be alerted on clients' birthdays, enabling personalized interactions. It is essential to provide your team with a detailed script outlining your services, complete with descriptions, treatment guidelines, and established procedures. This preparation ensures they have instant access to crucial information, allowing them to confidently respond to potential client inquiries and significantly enhance the client experience. With these tools at their fingertips, your team can deliver outstanding service and cultivate a friendly atmosphere that encourages client loyalty and satisfaction.

What is CHIDESK?

The user-friendly SpaGuru platform streamlines the process of scheduling appointments, making it quick and efficient for salon owners. With the ability to simply drag and drop bookings, users can utilize color coding for easy reference of services and packages, while also setting up recurring appointments for loyal clients, alongside a fast booking feature for walk-in customers. Payments can be processed effortlessly in just a few clicks, and the visual booking symbols on the salon calendar help to easily distinguish between invoiced, receipted, and VIP appointments. Managing employee availability is made simple, as you can set up both individual and recurring shifts or days off for your team members. Moreover, SpaGuru takes care of calculating employee commissions and offers a variety of management reports to keep you informed. Sending tailored emails and SMS notifications to clients is straightforward, with convenient options for automatic scheduled messages. For those who are less comfortable with finances, SpaGuru simplifies the complexities of daily cash balance maintenance, tips, and petty cash oversight, enabling you to concentrate on running your business more effectively. Ultimately, with its comprehensive suite of features, SpaGuru significantly boosts the operational productivity of your salon, ensuring that everything runs smoothly behind the scenes.

Media

Media

Integrations Supported

Mailchimp
Mailchimp Transactional Email (Mandrill)
PayPal
RoomRaccoon
SendGrid
Stripe

Integrations Supported

Mailchimp
Mailchimp Transactional Email (Mandrill)
PayPal
RoomRaccoon
SendGrid
Stripe

API Availability

Has API

API Availability

Has API

Pricing Information

$20 per user per month
Free Trial Offered?
Free Version

Pricing Information

$40.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mack Software

Company Website

www.macksoftware.com/mspareg.html

Company Facts

Organization Name

SpaGuru

Date Founded

2009

Company Location

South Africa

Company Website

www.spaguru.co.za

Categories and Features

Medical Spa

Appointment Management
Before & After Pictures
Client Management
Gift Card Management
HIPAA Compliant
Inventory Management
Package Creation

Salon

Appointment Management
Booth Rental
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments

Categories and Features

Medical Spa

Appointment Management
Before & After Pictures
Client Management
Gift Card Management
HIPAA Compliant
Inventory Management
Package Creation

Salon

Appointment Management
Booth Rental
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments

Spa

Appointment Management
Client Management
Employee Management
Inventory Management
Loyalty Program
Membership Management
Online Booking
Payroll & Commission
Point of Sale (POS)

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