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What is mSPA?

Your front desk staff will be empowered to streamline appointment scheduling, create reminder cards for clients, modify appointment timings, handle payments, provide insights about your offerings, print consent forms along with pre and post treatment instructions, check clients’ upcoming appointments, and monitor outstanding balances—all from a unified interface. In addition, they will be alerted on clients' birthdays, enabling personalized interactions. It is essential to provide your team with a detailed script outlining your services, complete with descriptions, treatment guidelines, and established procedures. This preparation ensures they have instant access to crucial information, allowing them to confidently respond to potential client inquiries and significantly enhance the client experience. With these tools at their fingertips, your team can deliver outstanding service and cultivate a friendly atmosphere that encourages client loyalty and satisfaction.

What is SalX?

Clients benefit from receiving confirmation of their appointments through both SMS and email, and they can easily add event details to their calendars using .ics files. This system provides real-time reminders that allow for quick confirmations or cancellations, which greatly diminishes the likelihood of no-shows. With the SalX mobile application, users can easily oversee their scheduling and client data, while also monitoring sales and commissions with convenience. The platform is compatible with a range of devices, including Android, iOS, and Windows, ensuring accessibility for all users. Furthermore, it features a user-friendly loyalty points system that encourages repeat business by letting clients redeem points for future purchases or convert store returns into points. If you’re interested in online booking, SalX integrates smoothly with your existing website, Facebook, and various other social media channels, all while providing you with full control over your calendar. Additionally, SalX streamlines the management of personalized promotions and giveaways, guaranteeing a thorough strategy for client interaction. This versatile tool is meticulously crafted to not only improve your operational workflow but also to keep clients engaged and thoroughly satisfied with their experience. Its comprehensive features make it an invaluable asset for any business looking to enhance customer relations.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$20 per user per month
Free Trial Offered?
Free Version

Pricing Information

$49.99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mack Software

Company Website

www.macksoftware.com/mspareg.html

Company Facts

Organization Name

pfm Studios

Date Founded

2013

Company Location

Canada

Company Website

www.salx.ca

Categories and Features

Medical Spa

Appointment Management
Before & After Pictures
Client Management
Gift Card Management
HIPAA Compliant
Inventory Management
Package Creation

Salon

Appointment Management
Booth Rental
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments

Categories and Features

Salon

Appointment Management
Booth Rental
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments

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