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What is mScanAPI®?

Market Scan’s Automotive Payments as a Service™ platform is a preferred choice among leading companies and major retailers, enhancing modern retail solutions both online and across over 10,000 dealerships, ensuring consumers consistently receive Scientifically Perfect Payment Solutions™. The flagship mScanAPI® stands as the pivotal component of APaaS™, offering several noteworthy advantages: 1. Elimination of Price Discrepancies mScanAPI® resolves issues related to payment quote inconsistencies by delivering client-defined, comprehensive, VIN-specific consumer payments via API calls, independent of the client’s application or channel. 2. Comprehensive Real-Time Data. Market Scan boasts the most current, precise, and extensive collection of payment-centric data globally, ensuring users have access to the most relevant information. 3. Effortless Technology Integration. We equip our clients with the necessary API and tailor the integration to fit their technology infrastructure while providing ongoing support around the clock. 4. Tailor-Made Solutions. With our API, there’s no such thing as a “one size fits all”! After an initial assessment, we deliver a customized API solution tailored to our clients' unique needs. 5. Versatility Our API integration is designed to be adaptable rather than prescriptive, allowing for customized solutions that cater specifically to each client's requirements. Additionally, we strive to stay ahead of industry trends to continually enhance our offerings.

What is LivePerson Automotive?

No vehicle has ever been sold or serviced without some level of communication, and contemporary consumers predominantly prefer messaging as their main method of interaction. LivePerson Automotive empowers dealerships with comprehensive messaging tools that not only draw in more customers but also significantly improve their experiences and cultivate stronger loyalty. Although car buyers often favor online research and purchasing, they frequently face difficulties in completing forms or finding specific details. Studies show that 74% of online buyers would be more willing to finalize forms if live chat assistance were available to clarify information about vehicles or financing options. By providing consumers with straightforward access to your team, you can assist them in navigating the buying process more effectively through Conversational Car Buying™, which is recognized as the top live chat and messaging solution in the automotive industry. This cutting-edge strategy not only simplifies the purchasing journey but also creates a more tailored experience that resonates with today's tech-savvy customers, ultimately leading to higher satisfaction and loyalty. Engaging with consumers in this way can transform their entire car-buying experience, ensuring they feel supported at every step.

Media

Media

Integrations Supported

API Fuse
AlertMiner
DMS Complete
Dealer Inspire
DriveCentric
SALESiQ
Tekion

Integrations Supported

Boost.ai
Conectys
DataParser
Datto RMM
LivePerson
Marchex
Rebotify
Xplenty
eKomi

API Availability

Has API

API Availability

Pricing Information

Based on scope

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Market Scan Information Systems

Date Founded

1988

Company Location

United States

Company Website

www.marketscan.com/automotive-payments-as-a-service/mscanapi/

Company Facts

Organization Name

LivePerson

Date Founded

1995

Company Location

United States

Company Website

www.livepersonautomotive.com

Categories and Features

Auto Dealer

F&I Management
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Sales Management
Used Car Lot
Website Integration

Categories and Features

Auto Dealer

Contact Database
Document Management
New Car Dealer
New Car Lot
Sales Management
Service Department
Used Car Lot
Website Integration

Live Chat

Canned Responses
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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