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What is Mtalkz?
A cloud-centric platform provides SMS marketing solutions that help businesses establish connections, engage with users, and foster customer growth through a diverse array of services such as SMS, RCS, Voice, Email, WhatsApp, and Google Verified SMS. Catering to over 400 enterprises, it continuously evolves its offerings to streamline engagement processes and enhance conversion rates. Furthermore, the platform equips businesses with agile marketing automation tools, facilitating automated data ingestion, content generation, customer journey mapping, campaign activations, and real-time reporting. This comprehensive approach ensures that businesses can effectively reach their audience while optimizing their marketing strategies for maximum impact.
What is GirikSMS?
GirikSMS is a comprehensive messaging and automation platform specifically crafted for Salesforce, enabling businesses to connect with their customers via SMS, WhatsApp, and web chat directly within the Salesforce environment, thus promoting personalized communications, mass messaging, and the sharing of multimedia content with seamless CRM integration. The platform boasts a wide array of automation features, including scheduled campaigns, drip messaging, customizable templates, replies triggered by workflows, and automatic follow-ups, which can all be effortlessly implemented using Process Builder, Apex, or flows. By harnessing the power of generative AI and Copilot functionality, GirikSMS enhances agent efficiency through real-time response suggestions, sentiment analysis, and conversational support driven by ChatGPT. Moreover, it simplifies operations by merging multiple messaging channels into a single inbox, offers AI-enhanced chatbots for 24/7 support and customized workflows, and includes advanced features such as text-to-voice capabilities, message duplication, distribution of surveys, and dynamic sender number mapping. The platform also ensures adherence to compliance standards with opt-in/out management and effectively manages campaign scheduling while providing detailed analytics to refine communication strategies, helping businesses meet their messaging objectives with precision. As customer interaction dynamics shift, GirikSMS remains committed to continuous improvement by integrating innovative features that address emerging needs in the realm of customer engagement.
Integrations Supported
Cellcast
ChatGPT
Facebook Messenger
Magento
Meta AI
MoEngage
Salesforce
Shopify
Telnyx
Twilio
Integrations Supported
Cellcast
ChatGPT
Facebook Messenger
Magento
Meta AI
MoEngage
Salesforce
Shopify
Telnyx
Twilio
API Availability
Has API
API Availability
Has API
Pricing Information
$0.003
Free Trial Offered?
Free Version
Pricing Information
$99 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Mtalkz Mobility Services
Date Founded
2017
Company Location
India
Company Website
www.mtalkz.com
Company Facts
Organization Name
GirikSMS
Date Founded
2021
Company Location
United States
Company Website
www.giriksms.com
Categories and Features
Email Marketing
A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics
Categories and Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics