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What is macchina.io?

Macchina.io Remote provides a secure platform for accessing a variety of IoT devices, industrial controllers, IoT gateways, and network devices from anywhere in the world. Users can connect via a web interface, employing secure port forwarding, SSH, and remote desktop/screen sharing protocols like VNC and RDP. Our REST API also supports the creation of customized and fully integrated solutions that meet your business’s specific requirements. By choosing macchina.io Remote, you gain a solution that not only excels in performance and efficiency but also prioritizes strong security for your remote access needs. This allows your organization to focus on critical differentiators instead of grappling with security compliance, scalability issues, and connectivity challenges that come with managing growing IoT fleets. Implementing an advanced remote management solution for your IoT devices positions you to take a proactive approach in their control and oversight. With the ability to troubleshoot IoT and edge devices through a secure web-based interface, you can significantly improve operational efficiency and response times. This holistic strategy guarantees that your organization stays ahead in the technology landscape while ensuring continuous and reliable connectivity. Moreover, as you streamline your remote access processes, you pave the way for innovation and adaptability in your business operations.

What is PROXY Pro?

Proxy Networks provides both cloud-based and on-site remote support solutions specifically designed for IT departments and help desks. Our software allows secure remote desktop operations and troubleshooting across a wide range of devices, such as PCs, servers, and mobile gadgets. With advanced encryption, authentication, and privileged access management capabilities, users can define their own security measures and adaptable remote access policies. PROXY Pro is crafted for user-friendliness and affordability, making it suitable for even the most complex remote desktop management challenges. We offer remote access software that is compatible with all operating systems, including virtual machines and Thin Clients, ensuring users can connect regardless of their platform. The PROXY Deployment Tool facilitates management of host settings at any time, enabling tailored configurations for remote access, while our web-based Host on Demand (HOD) allows for smooth clientless remote connections. The flexibility of Proxy Networks' software empowers IT professionals to swiftly and securely address support requests across any endpoint, significantly boosting the effectiveness of remote assistance efforts. By adopting our cutting-edge solutions, organizations can not only enhance their support capabilities but also adapt to an ever-evolving technological landscape. Experience the future of remote support with our comprehensive offerings that meet diverse organizational requirements.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

macchina.io

Date Founded

2006

Company Website

macchina.io

Company Facts

Organization Name

PROXY Networks

Date Founded

2006

Company Location

United States

Company Website

www.proxynetworks.com

Categories and Features

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

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