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What is magnalister?

Magnalister serves as a comprehensive cloud solution designed for seamless integration of multi-channel ecommerce, effectively turning your online store into a unified platform for managing products and data, which enables sales across prominent marketplaces without the burdens of manual data entry or the necessity of using individual tools for each site. This innovative tool not only identifies products within your inventory but also allows for their upload in both single instances and bulk to various marketplaces such as Amazon, eBay, and Etsy, all while adeptly handling pricing, stock management, and aligning product attributes, thereby rectifying discrepancies in data formats that may arise across different platforms. Furthermore, magnalister enhances workflow by facilitating the direct import of orders from these marketplaces into your shop system, ensuring that order statuses—such as shipment confirmations or cancellations—are consistently updated across all channels, and it also provides real-time management of invoices and inventory to maintain uniform stock levels and pricing throughout connected platforms. With compatibility for popular shop systems like Shopify, Magento, WooCommerce, and PrestaShop, it offers customizable workflow solutions along with features specifically designed to match product attributes, catering to the varied demands of ecommerce enterprises. By utilizing magnalister, sellers can greatly improve their operational efficiency, minimize potential errors, and boost their overall productivity in a highly competitive ecommerce environment, ultimately leading to greater customer satisfaction and sales growth. In a landscape where time and accuracy are paramount, magnalister stands out as an essential tool for ecommerce businesses looking to thrive.

What is Replyco?

Take Control of Your Inbox. Are you feeling inundated by a surge of customer emails? Optimize your inbox to improve response times on platforms such as eBay, Amazon, and Shopify. Accelerate Your eCommerce Success with Prompt Replies. The key to increasing sales is ensuring customer satisfaction, which leads to glowing 5-star reviews and stronger ties within the marketplace. Organize. Everything you need to centralize and manage customer emails across multiple marketplaces and stores is readily available. Automate. Reduce your workload with features like automated organization, auto-responders, auto-assignment, and setting service level agreement priorities. Communicate. Respond swiftly and efficiently to inquiries using email templates along with immediate access to order information. Reporting. Monitor performance metrics to enhance your customer support strategies for your stores and teams. Returns / Refunds. Effortlessly manage Returns and Refunds for your eBay stores directly through Replyco. Multi-Channel Support. Benefit from integration with a wide array of platforms, including eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail, and many others, ensuring a seamless customer service experience across all channels. This all-encompassing solution not only empowers you to elevate your customer interactions but also streamlines your eCommerce operations, ultimately leading to greater efficiency and satisfaction. Furthermore, by implementing these strategies, you can create a more structured approach to handling customer inquiries, allowing you to focus on growth and innovation.

Media

Media

Integrations Supported

Amazon
Shopify
WooCommerce
eBay
Adobe Commerce
Allegro
Cdiscount
Etsy
Gambio
Gmail
Google Shopping
Linnworks
Magento
OTTO
PrestaShop
Rakuten
Shopware
TeamViewer
Zoom
osCommerce

Integrations Supported

Amazon
Shopify
WooCommerce
eBay
Adobe Commerce
Allegro
Cdiscount
Etsy
Gambio
Gmail
Google Shopping
Linnworks
Magento
OTTO
PrestaShop
Rakuten
Shopware
TeamViewer
Zoom
osCommerce

API Availability

Has API

API Availability

Has API

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Pricing Information

$33 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

magnalister

Date Founded

2007

Company Location

Germany

Company Website

www.magnalister.com

Company Facts

Organization Name

Replyco

Date Founded

2019

Company Location

United Kingdom

Company Website

replyco.com

Categories and Features

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Email Management

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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