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What is mediasmart?

Mediasmart is a comprehensive programmatic platform that enables marketers to seamlessly connect the consumer journey across various devices, including mobile, connected TV (CTV), and digital out-of-home (DOOH) advertising. By utilizing both online and offline behavioral insights, mediasmart enhances the ability to target and tailor brand messages, resulting in cohesive and powerful communication strategies that resonate with audiences. This innovative approach not only improves engagement but also ensures that brands can effectively reach their consumers wherever they are.

What is Dial Once?

DialOnce enhances customer interaction experiences across both voice and digital platforms, ensuring clients are seamlessly directed to the most suitable channels that cater to their requirements. We prioritize customer satisfaction, which is assessed by both our clients and independent consulting firms. Our expertise guides businesses toward the most effective strategies for improving First Contact Resolution. Furthermore, we encourage the use of digital and self-service support options to empower customers. Our omnichannel strategy provides real-time visibility into customer journeys, guaranteeing efficient management throughout the process. By delivering solutions that cover every aspect of your calls, we enhance availability while cutting down on operational expenses linked to low-value calls. Moreover, we boost sales productivity by allowing teams to concentrate on outbound calls more effectively. The implementation of self-service options not only decreases processing costs but also contributes to achieving First Contact Resolution more consistently. Ultimately, our all-encompassing omnichannel overview supports the orchestration of customer relationships by continuously assessing the performance of your solutions and contact pathways. This holistic approach not only enhances the customer experience but also drives greater operational efficiency for businesses. As a result, organizations can respond more dynamically to customer needs while optimizing their resources and strategies.

Media

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Integrations Supported

Adjust
AppsFlyer
Branch
Intuizi
Kochava
TUNE

Integrations Supported

Adjust
AppsFlyer
Branch
Intuizi
Kochava
TUNE

API Availability

Has API

API Availability

Has API

Pricing Information

mediasmart.io/pricing-plans
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

mediasmart mobile (now part of Affle group)

Date Founded

2005

Company Location

Singapore

Company Website

mediasmart.io

Company Facts

Organization Name

Dial Once

Date Founded

2014

Company Location

France

Company Website

dial-once.com

Categories and Features

Ad Server

A/B Testing
Ad Inventory Management
Ad Optimization
Banner Management
Conversion Tracking
Mobile Ad Serving
Native Ad Serving
Newsletter / Email Ad Serving
Referrals / Affiliates
Rich Media Ad Serving
Video Ad Serving

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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