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What is miOnCall?

Amtelco is dedicated to providing exceptional communication solutions specifically designed for call centers, healthcare organizations, and automated notification systems. Healthcare facilities and providers around the world turn to 1Call to fulfill their needs for medical call centers, staff scheduling, call management, secure messaging, voice processing, conference calls, and urgent alerts. Thanks to consistently high customer satisfaction, 1Call earns regular recommendations from hospitals to other healthcare organizations. Although the process of finding the right contact center or call center software may appear overwhelming, it doesn’t have to be. The call-handling system is fundamental to your operations, making it essential to choose a robust platform that enhances both communication and processes, thereby improving the overall customer experience while reducing stress for agents. An effective communication solution not only promotes operational efficiency but also fosters trust and reliability among healthcare professionals, ensuring a seamless flow of information that is vital for patient care. By prioritizing these aspects, organizations can significantly improve their service delivery in a competitive environment.

What is HosPortal?

HosPortal Roster is recognized as the leading software solution in Australia for managing medical on-call schedules, clinical assignments, and hospital communication networks. A wide range of senior physicians and trainees utilize this platform across both private and public healthcare institutions. Tailored by medical practitioners for their colleagues, it accommodates a variety of specialists, including anesthetists, surgeons, emergency room physicians, radiologists, and those involved in palliative care. In addition to this, HosPortal Connect serves as a flexible patient survey tool designed specifically for the healthcare industry, allowing physicians and hospital administrators to easily create and send surveys that patients can fill out via their mobile devices. With stringent security protocols that align with medical-grade standards, Connect guarantees that doctors receive timely alerts about important clinical feedback. It also features advanced email and SMS capabilities to streamline communication with staff and includes options to track message delivery. By supporting the creation and upkeep of detailed contact lists, it enhances engagement and improves patient response rates. Together, these functionalities position HosPortal as an indispensable resource in contemporary medical settings, ultimately contributing to better patient care and operational efficiency.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$175.00/year
Free Trial Offered?
Free Version

Pricing Information

$180 per user per year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Amtelco

Date Founded

1976

Company Location

United States

Company Website

www.amtelco.com

Company Facts

Organization Name

HosPortal

Company Location

Australia

Company Website

www.hosportal.com

Categories and Features

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Categories and Features

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

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