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What is miOnCall?

Amtelco is dedicated to providing exceptional communication solutions specifically designed for call centers, healthcare organizations, and automated notification systems. Healthcare facilities and providers around the world turn to 1Call to fulfill their needs for medical call centers, staff scheduling, call management, secure messaging, voice processing, conference calls, and urgent alerts. Thanks to consistently high customer satisfaction, 1Call earns regular recommendations from hospitals to other healthcare organizations. Although the process of finding the right contact center or call center software may appear overwhelming, it doesn’t have to be. The call-handling system is fundamental to your operations, making it essential to choose a robust platform that enhances both communication and processes, thereby improving the overall customer experience while reducing stress for agents. An effective communication solution not only promotes operational efficiency but also fosters trust and reliability among healthcare professionals, ensuring a seamless flow of information that is vital for patient care. By prioritizing these aspects, organizations can significantly improve their service delivery in a competitive environment.

What is QueueDr?

QueueDr's AI Schedule Management provides a rapid and secure solution to rejuvenate your healthcare organization amidst and following the pandemic. An increasing number of healthcare institutions are turning to artificial intelligence to address various business challenges and improve overall value. With QueueDr, the automation of filling and rescheduling missed appointments creates a scalable, tailored, and effective AI Scheduling Experience that encompasses the entire health system. This groundbreaking solution transforms revenue cycle management, patient access, operations, IT, and the financial dimensions of healthcare. By equipping health systems with these tools, QueueDr enhances the patient experience by prioritizing consumer needs, streamlining call center operations, and maximizing physician utilization, all achieved through a fully automated platform. Furthermore, if you are currently using Appointment Accelerator, be sure to save your dashboard link for easy and convenient future access, ensuring you can efficiently manage your scheduling needs. This capability not only improves operational efficiency but also strengthens the overall patient care experience.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$175.00/year
Free Trial Offered?
Free Version

Pricing Information

$149.00/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Amtelco

Date Founded

1976

Company Location

United States

Company Website

www.amtelco.com

Company Facts

Organization Name

Phreesia

Company Location

United States

Company Website

www.queuedr.com

Categories and Features

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Categories and Features

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

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