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What is miSecureMessages?

miSecureMessages is a mobile messaging app tailored for the healthcare industry, ensuring compliance with HIPAA regulations while enabling care teams to exchange secure texts, images, videos, and audio files with ease. Efficient mobile communication is crucial for enhancing hospital workflows and protecting electronically protected health information (ePHI). As an integral part of 1Call’s comprehensive suite of secure healthcare solutions, miSecureMessages functions as an intuitive messaging platform that meets rigorous HIPAA security standards required by healthcare entities. This independent application not only integrates seamlessly with 1Call’s software but is also compatible with various hospital technologies and electronic medical record (EMR) systems from different providers, making it easier to share sensitive data. In addition, non-clinical staff can utilize the encrypted messaging service for tasks like submitting maintenance requests, which streamlines communication for quicker patient room turnovers and enhances the efficiency of hospital call centers. By providing all personnel with the tools for secure and effective communication, miSecureMessages ultimately bolsters patient care and improves operational outcomes, fostering a more collaborative healthcare environment. This comprehensive approach allows healthcare organizations to focus on their primary goal: delivering high-quality patient care effectively.

What is Backline?

Communication tools designed for collaboration, such as HIPAA-compliant texting, play a crucial role in advancing various elements of healthcare, ultimately enhancing speed, safety, precision, and overall efficiency. With smartphones becoming ubiquitous, healthcare professionals can maintain effective communication from virtually any location and at any moment. The rate of mobile device adoption among healthcare providers is not only vast but also growing rapidly; around 90% of healthcare workers in the U.S. reportedly use their personal smartphones during their shifts, and nearly 45% of physicians rely on mobile apps to access patient data at the bedside. The Backline platform by DrFirst, specifically designed for the healthcare environment, empowers providers to improve care coordination, achieve better health outcomes, facilitate smoother transitions of care, and decrease hospital readmission rates. This pioneering solution highlights how essential robust communication is for delivering optimal patient care and encourages teamwork within healthcare teams. As technology continues to evolve, the significance of efficient communication tools will only increase in importance.

Media

Media

Integrations Supported

iMedicWare

Integrations Supported

iMedicWare

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

1Call

Company Location

United States

Company Website

1call.com/solutions/encrypted-texting-app

Company Facts

Organization Name

DrFirst

Date Founded

2000

Company Location

United States

Company Website

drfirst.com/products/communication-collaboration/

Categories and Features

HIPAA Compliance

Access Control / Permissions
Audit Management
Compliance Reporting
Data Security
Documentation Management
For Healthcare
Incident Management
Policy Training
Remediation Management
Risk Management
Vendor Management

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