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What is mobile claims?

The convenience offered by virtual diagramming, voice notes, photo documentation, and detailed pricing options places everything you require right at your fingertips. By effectively and accurately collecting claim details on-site, the need for follow-up visits is often eliminated, enabling adjusters to engage more meaningfully with policyholders throughout the settlement process. Claims can be documented, estimated, and finalized by adjusters in a few straightforward steps, resulting in settlements that are faster, more efficient, and more precise. The Mobile Claims platform allows estimates generated at the location to swiftly convert into finalized settlements. With the help of intelligent questionnaires, our technology produces customized, loss-specific estimates at a pace that far exceeds traditional methods. Designed for smooth integration, user training, and straightforward operation, this system significantly cuts down on the costs related to transitions while providing major benefits for carriers, adjusters, contractors, and policyholders alike. It is also packed with advanced features such as aerial imagery and measurement tools, 3D virtual diagramming capabilities, geospatial visualization, and video collaboration, making it a holistic solution for today’s claims processing needs. In addition to enhancing productivity, this cutting-edge approach also encourages improved communication and collaboration between all parties involved in the claims process. Ultimately, this innovative system sets a new standard for efficiency in the industry.

What is CLAIMExpert?

Acrometis' premier claims processing solution excels in workflow management by leveraging a versatile rules engine that automates the routing of documents. This innovative system integrates various components, including claim assessment scoring, matching body parts to claim compensability, compliance with jurisdictional regulations, and relatedness scoring, all designed to reduce both the time and expenses tied to claims. Impressively, CLAIMExpert is capable of independently processing 65 percent of incoming medical bills and non-medical documents without any user involvement. Documents necessitating adjuster review are promptly identified and organized, which streamlines decision-making and keeps the process efficient. With initial processing free from adjuster participation, clients typically see enhancements in medical loss ratios, ranging from 11 to 23 points within the first year. Additionally, CLAIMExpert features rules that cover over 190 different document types, allowing it to effectively handle whitemail and any other paperwork that might reach an adjuster's desk. This holistic strategy not only boosts operational efficiency but also profoundly influences the entire claims management experience, ultimately leading to improved client satisfaction.

Media

Media

Integrations Supported

HOVER
RoofScope

Integrations Supported

HOVER
RoofScope

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Symbility Solutions

Date Founded

2002

Company Location

Canada

Company Website

www.symbilitysolutions.com/symbility-property/our-products/mobile-claims/

Company Facts

Organization Name

Acrometis

Date Founded

2002

Company Location

United States

Company Website

www.acrometis.com/our-solutions/claimexpert-and-associated-services/

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

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